BUSI 101 Connect Assignment 4 Quiz solutions complete answers

BUSI 101 Connect Assignment 4 Quiz solutions complete answers 

 

At Schwinn, managers of various new departments in the company were told, “Go out and shape the department the way you feel is best. You have total freedom and support.” Schwinn’s managers operate under a system of

 

The management function of ___________ includes hiring, motivating, and retaining the best people to accomplish the company’s objectives.

 

Cara started a small business a little less than 10 years ago. The business employed several social workers and nurses that visited and cared for persons who had left hospital care, but were not quite ready to be on their own at home. As the CEO of the firm, Cara decided it was time to hire a business operations manager and a marketing manager to handle the details of the business. Which of the following functions of management was Cara primarily performing?

 

The first step in the process of organizing a business is to

 

Rex was a newly hired attorney for Idle Time Gaming, Inc. Even though he reported directly to the president of the company, Rex noticed that the president always had time to converse with the director of sales, calling on him to get a pulse on legal/regulatory issues that, as the company attorney, Rex could have probably handled. Rex also noted that the HR manager’s administrative assistant was the go-to person for a number of things that would make life easier at work. Rex was recognizing the _________________ culture at Idle Time Gaming.

 

Networked organizations are so closely linked online that each can find out what the others are doing instantaneously, as an event takes place. These organizations operate

 

The Nissan assembly plant in Tennessee purchases several thousand unassembled parts for automobiles and then performs final assembly of the vehicles before delivering them to dealers all over the nation. Purchasing parts several days or weeks before they are assembled would increase the total cash outlay the plant has tied up in inventory at any given time. In order to reduce the expense of large inventories, most assembly plants have successfully adopted __________ inventory systems.

 

The idea of facility layout is to

 

As Idle Time Gaming, Inc.’s business and product lines continue to grow, it wants to limit the need to build additional space to house programmers and other personnel who work on new products. The company has strategically decided to adopt __________ so skilled employees can work from remote locations.

 

What statement is most accurate in describing the current trend in manufacturing in the United States?

 

Select the statement that best substantiates why we say, “The role of management is evolving.”

 

Contemporary managers

 

Once known as “directing,” the_______ role of management means creating a vision for the organization and empowering employees to become self-directed and self-motivated.

 

A mobile veterinary business, Paws on the Go, Inc., created a mission statement long before it opened its doors for business. The mission statement referred to the unique characteristic of the business: a traveling pet unit whose veterinarians went to the home of the pet owner, rather than the pet owner bringing the pet to the clinic. What other criteria should be considered for the mission statement?

 

“We believe in creating loyal customers by providing a superior experience at a great value. We are committed to direct relationships, providing the best products and services based on standards-based technology, and outperforming the competition with value and a superior customer experience.” This statement is a part of Dell’s

 

Most businesses follow a logical process when performing the planning function. It is important to understand ________, before embarking upon creating future long-term goals, objectives, and strategies.

 

A traditional tool that serves as a way of evaluating a company’s current business situation is called the SWOT Analysis. This is an acronym for

 

After 8 years of working for a company that installed underground sprinkling systems for golf courses, Trevor was ready to venture into his own business. As he prepared his SWOT analysis, he evaluated where he stood at this time. He was fortunate to have $100,000 financing to get the business under way. He knew of three skilled installers who were willing and interested to work for him, and he was aware that new construction was at an all-time low, with several residential properties being foreclosed. In reviewing his list, you would categorize these events as

 

All managers do planning. Andrea is a general manager for a large toy store. Each day she plans the number of employees she will have in each department, including the number of cashiers. She plans the break schedules and the freight delivery schedules. In the business world, we refer to this as ________ planning.

 

The type of planning that involves developing detailed, short-term statements about what is to be done, who is to do it, and how is

 

Sergey Brin and Larry Page are the founders of Google. Most would agree that they have a superb product, but in order to grow, the company needed more structure. Together, they agreed to hire Eric Schmidt to join the executive team as the executive chairman. Schmidt quickly began performing the ________ function, where he created well-structured departments and hired skilled people to perform the various functions of the business.

 

Hector is a supervisor in a small automotive shop. He spends a lot of his time training some workers, while helping others solve some of the problems they have in doing their jobs. He also runs the diagnostic machine. Harry spends time on ________ skills.

 

Because they often picture the organization as a whole and work to incorporate all departments into one, seamless organization, top managers utilize _______ skills the most.

 

Boris oversaw the work of six pharmaceutical sales managers in the northeast region of the U.S. Each sales manager managed a team of 8-10 pharmaceutical sales representatives that developed relationships with doctors, clinics, hospital pharmacies, and local drugstores. Boris met regularly with four others in his company whose jobs were similar to his position. How would you describe the level of management Boris has achieved?

 

Technical skills that apply to the business at hand are most often necessary at

 

Which of the following is NOT characteristic of a leader?

 

Which of the following leadership styles focuses on making decisions without consulting others?

 

Jing-Sheng facilitated a hiring committee for his advertising company. Six employees (including two managers) met together to discuss applicants and select the finalists for a copywriter position in the public relations department. Although the head of public relations would have the final nod on the candidate that would ultimately be hired, the evaluative work of the committee was very important because this group would send forward those persons they believed would be good work colleagues. In setting up this type of hiring process, the head of public relations was utilizing a(n) __________ style of leadership.

 

The first step in developing a knowledge management system is

 

Measuring performance relative to planned objectives and standards is part of

 

Which of the following control standards is stated most effectively?

 

While many traditional measures of success revolve around the firm’s financial performance, it is also important to gauge the satisfaction of the firm’s dealers and end users, otherwise known as the firm’s

 

Rhonda planned to open a pastry shop in a resort town on the east coast. As she pondered her organizational set-up, she decided she would need four employees to specialize in the creation and production of delicate pastries, and three employees to greet, serve, and sell to customers. One or two of her workers were designated as supervisors. Another preliminary organizational decision that Rhonda will most likely tackle is

 

Division of labor means

 

The process of setting up individual departments to do specialized tasks is called

 

In the past, the major purpose of organizational design was to facilitate the needs of management in making their job easier, rather than

 

Joylen recently started working at a major urban university. One of the first things her supervisor provided her with was a large white notebook that contained rules and regulations on just about every aspect of the university’s business. As a recent business graduate, Joylen realized that the university operated in a(n) ___________ environment.

 

The evolving business environment has made ____________ a critical managerial function.

 

The principle of _______________ means that each person should know to whom they report, and that managers should have the right to give orders and expect others to follow.

 

Ray started out with one small print shop. His business has grown so much that he now has two other branches across town. Ray has found that having three locations has greatly increased his production levels. He also notices that the price he pays for supplies (paper, ink, and packaging materials) has gone down considerably since he can now buy these items in bulk quantities. This exemplifies the principle known as

 

A manager’s need to exert tight controls on subordinates (span of control) is most accurately captured by which of the following statements?

 

Dewey, Cheatum, and Howe is a car company that makes four models, a hybrid sport utility, a sports car, a four-door sedan, and a compact car. Workers at Dewey basically work on only one type of vehicle, and separate marketing and product development processes are designed for each type of vehicle, to better serve the customers for each type of vehicle. Dewey, Cheatum, and Howe is departmentalized by

 

To more quickly respond to customer needs, Hewlett-Packard is changing its organizational structure to give more authority and responsibility to field managers located across the country. These managers spend time with customers and know what the customers need right away. It appears that HP is moving toward a more _______________ structure.

 

Accountants at Idle Time Gaming, Inc. work with state-of-the-art systems that create financial statements every day, but the interpretation and analysis of those statements can take several hours. The accounting department consists of financial, managerial, and tax accountants. One advantage of departmentalizing the accountants is

 

During the past recession, Taylor Tool Company created a __________ organization, when it restructured and eliminated several middle management positions and broadened the span of control for the remaining managers. As it emerged from the recession, Taylor Tool realized that technology permitted the remaining employees to be just as responsive to customer needs as the firm was prior to restructuring.

 

ABC Company was awarded a bid to build an energy-efficient motor for a large government heating and cooling project. The requirements of the project included a timeline of one year to build and deliver the system. In order to provide a quality product and stay within the time requirements, ABC Company set up a _____________ organization, whereby employees from various functions of the business would join a team to see this project through, from start to finish. Upon completion, the team would disband and members would return to their respective functional units.

 

To build the next generation of gaming software, Fun Time Gaming, Inc., put together a ______________ structure. The structure consisted not only of employees but also suppliers, distributors, and customers, who joined the company experts to pursue the company’s objectives.

 

Margarite Escobar works as an attorney for a large West Coast consulting firm. Margarite’s job is to act as an advisor to the firm’s consultants, to be sure they do not confront any legal issues when they are working at the various clients’ job sites. Margarite’s position would be classified as a __________ position.

 

XYZ Company desires a successful product launch for its new product venture. Looking outside of its industry, the company solicited the advice of companies JKL and MNO, known for successful product introductions in past years. The business term used to describe the practice of looking toward others to develop a model approach is called

 

Transparency refers to 

 

A large commercial horse farm provides jobs for over 100 employees, who care for over 300 horses of various breeds. The operation consists of traditional functional units, which include management, marketing, and finance, and 45 veterinarians that specialize in the various breeds of horses owned by the company. Although the firm operates with a CEO, COO, CFO, and a director of marketing, it relies on the veterinarians to make decisions on the appropriate care and environment for the horses. Sometimes the veterinary decisions override marketing and financial concerns even though they operate at a lower level in the organization structure. The commercial farm operates as a(n) _________ organization.

 

Due to his reputation of putting together powerful presentations, Bennett was contractually hired by Robotic Life, Inc., to help this firm introduce the value of its new robotic arms and legs to high-net-worth investors. Robotic Life hired Bennett strictly for this special project. At this stage of its life, the firm operates as a(n) ______________, where it solicits the services of other companies on an “as needed” basis, and then releases them when the job is done.

 

Which of the following would NOT be used to describe a company with a positive corporate culture?

 

Even though he is not a manager, Mr. Brate is the one to see in the company when there is something you need. He will get it quickly, and can avoid the red tape that often delays action. Mr. Brate is also the one to see if you need advice or help. Mr. Brate is an important member of the firm’s

 

Which of the following factors would not be part of a process to improve a business’s competitive positioning a global marketplace?

 

What statement is most accurate in describing the trend in manufacturing in the U.S.?

 

Which of the following statements concerning the U.S. service sector today is most accurate?

 

The U.S. has:

 

New production techniques have:

 

Sean, an operations manager at a wood processing plant, notices that there is significant scrap and inefficiencies in the plant’s operations. Which of the following techniques would he be most interested in implementing?

 

Designing and making custom-made guitars is an example of which of the following processes?

 

A company that makes fireplace mantles uses computer modeling in order to ensure that the process used makes the most efficient use of resources and effective design of their products. The company is equipped with ________ technology.

 

Paul works in an auto plant in which parts constantly travel along a conveyor belt and each worker performs his/her specific job. The process Paul is involved with in his business is an example of a(n):

 

The ________ puts together components to make a finished product.

 

In order for a U.S. or non-European company to export manufactured goods to European countries, which of the following would most likely apply?

 

Anna worked for over an hour trying to set up her new phone by going online to access the manual. She finally gave up and used the store locator to find the service provider’s nearest location to her home. Businesses know their products can be complicated and many customers prefer on-site service visits. Brick-and-mortar locations need to ________ in order to compete for the business of busy customers.

 

Bellandro Brewery recently became certified as an ISO 14000 company. Which of the following criteria would decision makers evaluate for this award?

 

________ is the process managers use to continually monitor all phases of the production process to ensure that quality is being built into the product from the beginning and that quality is not being inspected into the product at the end of the production process.

 

The U.S. award that recognizes firms that meet customer needs, produce high-quality products and have high-quality internal operations is known as:

 

Many companies are moving from a(n) ________, in which workers do only a few tasks at a time to a ________, in which teams of workers combine to produce more complex units of the final product.

 

Sun-2-Shade wants to link its computerized functions of all its divisions and subsidiaries of the firm into an integrated software program that uses a single database in order to develop a more integrated system that improves customer service. Sun-2-Shade could use:

 

The following PERT network lists all the different tasks that must occur in order for West Coast Aquatics Swim Club to successfully host a regional swim meet at the Frank Fiscallini Swim Center. The darkened boxes are the critical path because ________.

 

Adrian is part of a team that builds and assembles wind turbines. Because the turbines are so large, the team travels to the building in which they are housed so all workers can congregate around the turbine engine, blades, and controller to complete its construction, what facility layout is most appropriate for this type of process?

 

___________ is about converting resources into goods and services. It includes inventory management, quality control, production scheduling, follow-up services, and more.


Operations management is a specialized area in management that converts or transforms 

 

The term used to describe all the activities managers do to help their firms create finished goods and services is __________ management.

 

The O’Malley Company field engineers perform installation and repair on large pieces of equipment that are used in the process of making gasoline at petrochemical plants. Each day, the on-site engineer reviews the ___________ to determine which parts of the project are in progress and which have been completed. This bar graph also shows the engineer which equipment must be installed before other parts are started.

 

Airflow industries is a maker of component parts in heating and cooling ventilation systems. The company is looking for a site on which to build a new production facility. Major considerations the company must take into account are that any area selected has adequate rail access, and is at the hub of major highways to quickly move products. Airflow is in the process of 

 

___________ is an advanced procedure where products are created one layer at a time. It is also known as additive manufacturing.

 

The project manager building a new underwater dolphin exhibit at Chicago’s Shedd Aquarium is reviewing the chronological sequence of activities that must be completed on the project and the estimated time of completion of each activities. He is employing the

 

A company that makes fireplace mantels uses computer modeling to ensure that the process used makes the most efficient use of resources and effectively designs their products. The company is equipped with ____________ technology.

 

What will NOT be required for service providers to complete in the future?