BUSI 101 Connect Assignment 5 Quiz solutions complete answers

BUSI 101 Connect Assignment 5 Quiz solutions complete answers 

 

The tendency for people to behave differently when they know they’re being studied is referred to as

 

The strategy of making work interesting and motivating employees by moving them from one job to another is called job

 

An HR director was reviewing the job description for a new position in the information technology department of his company. He quickly jotted down a few comments that he would later share with the department manager. Among other things, his comments included suggestions for incorporating more skill variety into the job and a little more autonomy as to how the job might be accomplished from start to finish. As a student of business, you recognize that the HR director believes that a person holding this position would be motivated by

 

The roles and responsibilities of human resource management have evolved primarily because of changes in the law that rewrote many traditional practices and

 

Marta Hernandez is a single parent with a child in elementary school. She loves her schedule because she can go in any time before 10 a.m. that is convenient for her, as long as she is there at the job during the core hours of 10 a.m. to 2 p.m. Marta enjoys a schedule known as

 

According to the text, an advantage of hiring from within is

 

Prior to the growth of the labor movement it was not uncommon for employees to have 60- to 80-hour workweeks. Approximately when was this condition present?

 

The __________ sector now represents a large number of union employees. This group of employees encompass those who work for governments, such as teachers, firefighters, police officers, etc.

 

The issue of pay equity deals with

 

Under a(n) __________ agreement, companies can hire nonunion workers who are not required to join the union, but who must pay a special union fee.

 

Beth is the assistant store manager at a trendy clothing store. The store hires lots of seasonal employees. Beth has little regard for the skill or ability of those she hires, and she is certain that few would come to work on time each day if it weren’t for the fact that the store is known to fire any employee who fails to be on time. As a student of motivational theory, you would describe the management style of Beth as



Lee Kwon is a Korean worker who has been transferred by his company to the United States for six months to negotiate a supplier contract. Lee is having some problems understanding how to do business in the U.S. He has tried to get to know his U.S. co-workers, but feels rebuffed when they prefer to just get down to business and get things done. The problem could be the fact that Lee is from a(n) ________, and believes building personal relationships and trust is more important than focusing on doing business as his U.S. co-workers are more comfortable doing.



Which of the following approaches suggests that a manager believes that employees should be involved in both defining problems and in designing the solutions?



The central idea of MBO is that



According to Herzberg, which of the following would be considered “motivators”?



A Michigan State University student spends his summer months in his hometown, where he works for a local microbrewery during the evening hours. In the late morning, he attends the local community college, where he takes summer courses that he knows will transfer back to MSU. Although he finds the courses just as challenging as at his regular university, he does not worry about his summer grades affecting his 3.2 (out of 4.0) grade point average, because MSU accepts only the transfer credits. As long as he receives C grades or better, he maintains his current grade point average. Which of the following theories suggests that the student will work only as hard as necessary to earn a C grade?



Elton Mayo’s famous experiment at the Hawthorne Plant concluded



Herzberg’s research purposefully directed managerial thinking to



At the ice cream shop where Kiesha works, all shoppers are greeted with the same script: “Welcome to Frosty Freeze. My name is ________. How may I help you?” All shoppers must be greeted in less than three minutes after they have entered the shop. Which management theorist would have approved of this method of operation?



According to Maslow’s theory, when a need is satisfied



According to Herzberg, which of the following is a hygiene factor?



Frederick Taylor believed the best way to improve worker productivity was to



Equity theory looks at how



Generation X managers



Jared is a retail store employee. He is responsible for ensuring that the inventory requested from the manufacturer arrives as ordered. His boss recently gave him the additional responsibility of ticketing the merchandise with the appropriate price tag. This is an example of job 



William Ouchi’s Theory Z recognized



McGregor recognized that



At Crater Valley Manufacturing, workers are encouraged to find their own solutions to problems, and to implement their solutions when practical. They work with little supervision because management feels they are committed and creative workers. Crater Valley’s policy reflects a ________ attitude about workers.



According to Herzberg, workers felt that good pay and job security



Recently Tanveer switched jobs from a large firm to a medium-sized firm. As one of four project managers at the new firm, Tanveer recognizes that employees have much more respect for his expertise than he perceived at the larger firm where there were a minimum of 25 project managers. According to Maslow, which need in his hierarchy is important to Tanveer?



With respect to the development of scientific management, Frederick Taylor’s objective was to



In accordance with Maslow’s way of thinking, if Erin secured a good-paying job that paid her enough to live in a decent apartment and buy an economical car, and if she felt that her work location and her home location were relatively safe places, she would ________.



There are several disadvantages for an organization that allows employees to work from home. One such disadvantage is



Employment tests must



Progressive companies who want to attract and keep good employees are now offering their employees __________ benefits, such as on-site dry-cleaning services, shoe repair, onsite medical care, and even free breakfasts.



Title VII of the Civil Rights Act



When A.J. was hired by Idle Time Gaming, Inc., he accepted an opportunity to be part of the management training program. Besides on-the-job coaching, a common aspect of management development programs is



Jose’s family owned a plumbing company with a reputation of excellent workmanship. When Jose joined the business, his father required that he spend several years working alongside two licensed plumbers. In business, we call Jose’s starting position a(n)



As the director of human resource management for Idle Time Gaming, Inc., Areum’s responsibilities include



Decisions about promotions, compensation, additional training, or firing should all be based on



Companies that make a concerted effort to develop female and minority managers



Grayson was employed as a field technician servicing building HVAC systems, but because of a downturn in the economy, he was laid off from his job. After unsuccessfully trying to secure another field tech position, Grayson finally took a job as a stock employee at Home Depot. Which of the following best describes Grayson’s situation?



At a local university, over 50% of the faculty are part-time employees who have similar credentials as full-time employees but do not have permanent positions. These employees are seldom offered benefits and are not represented by the educators’ union. HR experts would designate these professionals as



In order to get a comprehensive evaluation of the computer programmers he managed, Justin organized a(n) __________, where he asked immediate coworkers and others who worked closely with the programmers to participate in the evaluation process.



A human resource inventory of an organization’s employees would include all of the following EXCEPT



Once the job analysis is performed, there are several well-structured steps to the hiring process. This process includes



Which agency is charged with enforcing affirmative action programs?



When performing a job analysis, the human resource manager will write a job description, as well as a job specification. The job specification consists of



Hector Aguerra is interested in making a lot of money. He is a very good salesperson. People tell him he could sell sand in Saudi Arabia! He is also a very hard worker, and is willing to work a lot of hours to make the kind of money he wants. Hector should most likely look for the kind of job that is paid



“Clerical worker, with responsibilities for answering phones, greeting clients, filing for human resources department, some weekend work required.” This is an example of a



As a result of employee terminations, many companies are hesitant to hire or rehire workers full time because 



When Maggie joined Techno-Nerds, Inc., she automatically joined an employee team. Team members each had base salaries, but they were also compensated through a __________ system, where they would receive bonuses for team improvements over the last time the team’s performance was evaluated.



The effect of downsizing and the resulting flatter corporate structures is



Which of the following areas is particularly challenging when recruiting workers for small businesses?



Workers originally formed unions



The issue of subsidizing child care through one’s employer’s benefits plan is a hotly debated topic. Workers at a company who oppose this benefit



When Jacob Riley began working at his local bakery, he found out there was a union representing the bakery workers, but that management didn’t take them seriously, and refused to sit down with the union and negotiate. After some research, Jacob found out that under the __________, workers had the right to expect management to negotiate with them.



At Titus Industries, a middle manager who had just completed her basic probationary period was called by her supervisor for her first performance evaluation. The conversation became rather unpleasant when the supervisor alluded to his disappointment that the new manager was not spending more time with him away from work, where they could get to know each other in a more intimate manner. In fact, he commented that such an effort might just solidify her continuing employment. The type of sexual harassment to which the new manager was subjected is called



How would you characterize the popularity and power of today’s unions?



According to economist Thomas Piketty, income inequality



The __________ Act was the federal legislation in the United States that established the minimum wage in the United States.



When compared to their European counterparts, U.S. corporate executives



When baseball players went on strike, an individual was brought in to help resolve the dispute between management and players. This third party was involved to make suggestions, but legally could not make any decisions about how the players’ dispute should be settled. This is an example of



Lansing Distributors, Inc., a company that distributes a range of household products from manufacturers to retailers, was negotiating a new contract with its union employees who worked in the company’s warehouses and drove its trucks. Union reps and management were both willing to negotiate on 20 points, but the union wanted to discuss two additional points that Lansing management did not want to make part of the employee contract. In this situation, the company considered the agreed-upon 20 options to be the bargaining



A court-ordered __________ was imposed on Fairlawn City employees who worked on the city’s streets and bridges. Although these employees were unionized and voted to strike for higher wages and benefits, the city insisted they had a no-strike clause in their agreement and therefore asked the courts to order them back to work, to keep the streets free of ice and snow during the winter months.



A bargaining zone is



When negotiations appeared to be going in the wrong direction, an HVAC systems company and its union representatives agreed to bring in a(n) __________. This expert would serve as a facilitator to get negotiations back on track; whereas, if a(n) __________ were solicited by both union and management, that person’s decision in the situation would be binding.



Negotiations between union representatives and management came to a standstill at the Fashion Forward Footwear Company. On the day employees went on strike, they along with the general public were asked by the union to refrain from buying the company’s products. The union was asking Fashion Forward’s employees and the general public to participate in a(n)



The process whereby union and management representatives negotiate a contract for workers is called



When Devin Spencer went to work for a printing shop, he thought he was going to have to join the union representing the shop. However, on his first day of work he was told that while there was a union representing the workers, he was not required to join, and he didn’t have to pay any dues to the union if he chose not to join. Devin evidently works in a state with a right-to-work law that allows a(n) __________ shop.



The sources of grievances in the workplace generally involve



For unions to grow in the future, they will have to



Companies are focusing attention on the social issue known as elder care because it is



Which of the following movements in U.S. history would be considered an outgrowth of the Industrial Revolution, according to most historians?



The AFL was an organization