BUSI 240 connect homework chapter 10 solutions complete answers

BUSI 240 connect homework chapter 10 solutions complete answers 

 

Which of the following statements about power are true? (Check all that apply)

 

The sources of power that originate mostly from a person's formal position in an organization include ______ power. (Check all that apply.)

 

An agreement among organizational members that people in certain roles can request a set of behaviors from others, such as a manager making requests of those she supervises, is known as ______ power.

 

John's supervisor, Jilleen, recognizes that he is working long hours and produces more than others by giving him extra time off. This is an example of ______.

 

When team members are sarcastic or ostracize another member for not meeting team norms, they are using ______ power.

 

The capacity of a person, team, or organization to influence others is the definition of      .

 

A personal source of power based on the possession of knowledge or skills valued by others is ______ power.

 

James often seeks Isabel's help because she understands the capabilities of the tax program better than anyone else in the department, including their boss. Isabel has ______ power in this relationship.

 

The type of power that may be based on charisma is       power.

 

Legitimate power is based on a person's ______.

 

True or false: Valuable expertise alone can make one powerful in an organization.

 

The source of power in an organization based on a person's ability to decide pay, promotions, scheduling, and work assignments is ______ power.

 

An example of ______ is when employees are replaced by technology to produce a product more cheaply.

 

The ability of a manager to punish an employee is _______ power.

 

When the only manager of a retail store able to open it for business is late to work and business is lost, it is an example of ______.

 

The ability to cope with uncertainty in the environment is an important source of       power.

 

A problem that telecommuters have in generating power is their lack of       because they are seldom seen in the office.

 

The type of power that originates within the person, that develops slowly, and is based on interpersonal skills is ______ power.

 

The freedom to make decisions without referring to a specific rule or getting permission from someone with more authority is a contingency of power known as ______.

 

Potential sources of power in an organization can generate power only in certain conditions. These contingencies include:

 

Which of the following are commonalities that can form social networks?

 

Jaime is the only one who is able to reprogram the robots needed for production of a key part. His power in the company is greater than his formal position based on ______.

 

True or false: The sharing of resources, information, trust, and knowledge among those in a social network creates legitimate power.

 

The power holder's importance based on the degree and nature of that person's interdependence with others is ______.

 

An example of barriers formed by social networks is ______.

 

Employees can increase visibility by ______.

 

The definition of influence is ______.

 

An example of ______ as a contingency of power is the frequent complaint of middle managers that they have limited power to make decisions without approval from upper management.

 

The influence tactics most commonly used in organizations include ______. (Check all that apply)

 

Social structures of individuals or social units that are connected to each other through one or more forms of interdependence are known as ______.

 

The source of power for       influence tactics such as assertiveness is position power, while the source of power for       influence tactics such as persuasion is personal power.

 

The knowledge and other resources available to people or social units from a durable network that connects to others is ______.

 

When a supervisor makes a request of an employee without negotiations, threats, or persuasion, and that employee complies, it is an example of ______.

 

The "dark side" of social networks is that they ______.

 

The consequences of using hard influence tactics is likely to be which of the following?

 

Power in motion, or any behavior designed to change someone's attitudes or behavior, is known as ______.

 

A personal characteristic that supports organizational politics through self-serving behaviors is ______.

 

Assertiveness and silent authority are influence tactics that are based on ______ power.

 

Which of the following is most likely to encourage organizational politics?

 

The difference between hard and soft influence tactics is that ______.

 

The conditions for the use of silent authority as an influence tactic include ______. (Check all that apply)

 

Because Cesar, the manager, persuaded Team Blue that extra effort will make a major contribution to the success of the company, Team Blue has been working hard to meet the goals they set with Cesar. Cesar has used soft influence tactics to develop ______.

 

Willy is attempting to get promoted more quickly by taking credit for the work of others when presenting it to management. His behavior can be described as ______.

 

Conditions that support organizational politics include ______.

 

Rafael helped Sandy finish a project last week. Sandy is now helping Rafael with a difficult client. The sense of obligation Sandy felt to help Rafael in return is known as ______.



Although one party in a relationship is dependent on the other, the dependent person also has some power known as ______ power.



True or false: Countervailing power exists when the less powerful party has some degree of power over the stronger power holder.

 

Dependence in an exchange relationship is asymmetric if ______.



Suzanne is the most productive salesperson in the store. Her manager wants to schedule her full time but is afraid she'll quit since she is a full-time student. Suzanne's power in this relationship is ______ power.



True or false: When describing the range of the zone of indifference, it is important to know that it increases with the level of trust in the person with legitimate authority.

 

Filtering information upwards to middle managers so your work group looks better is an example of ______.



The range of activities an individual is willing to engage in at the direction of a person with legitimate authority is ______.



Janeen taught a class for her colleague when he was ill last month. He now feels an obligation to do the same for her. This is an example of ______.



The control of information creates power because ______.



The type of referent power known as _____ is what is meant when we say a celebrity has "star power."

 

Haile controls the employee vacation schedule. Employees cannot make plans for time off without going through Haile. Which of the following describes the kind of power Haile has?



Strong interpersonal attraction that inspires high levels of trust, respect, and devotion is BEST described as ______.



Guanxi is important to people in Asian cultures because it is ______.



Sharing information among friends, doing favors for others, and connecting people to job opportunities are all examples of ______.



The advantage of having strong ties in social networks is that ______.



A factor in centrality in social networks that refers to the number of connections to others in the network is ______.



Why is the Chinese concept of guanxi considered an expressive activity?



Which of the following is a means of accumulating power through social capital?



An area between two or more dense social networks that lacks network ties is a(n) ______.



What are some benefits of having strong ties in contrast to weak ties?



An important contingency of power in social networks that refers to where you are located in the network is ______.



People who provide the primary bridge across a structural hole in a network are considered ______.



Actively applying legitimate or coercive power to influence others is ______.



George regularly shares positive outcomes by his work group with his manager while seldom reporting problems or mistakes. He is using the tactic of ______.



Attempts to influence people outside a group by pooling the resources and power of its members is the tactic known as ______.



Relying on the authority of the firm's policies or values is an example of the influence tactic known as ______.



Jorge is worried about losing his job because his supervisor frequently checks and corrects his work and has let him know that he needs to 'clean up his act' or face dismissal. Jorge's boss is using the influence tactic known as _______.



The effectiveness of persuasion depends on ______. (Check all that apply)



A persuasive communication strategy that warns listeners to be wary of others' future arguments is ______.



People with centrality in social networks are able to influence others using ______.



Riz wants to make some changes to the company break room policy, but he doesn't have the power to make those changes. He talks to others in his department and is able to persuade them to join his cause. Which of the following best explains what Riz has done?



Lee has been able to convince his friends to see the movie he wants to see by explaining why they will all like it better and that the price is lower than the other choices. He is using which influence tactic?



The type of influence that calls on someone with higher authority or expertise is ______.



The ability to influence others by presenting facts, logical arguments, and emotional appeals is ______.



Impression management is often used to ______. (Check all that apply)



Bill is selling vacuum cleaners and always explains to customers that the product he sells is more expensive than other brands but does a better job. This is an example of the persuasion tactic known as ______.



Flattering your boss, agreeing with your boss publicly, and asking your boss for advice are all examples of the influence tactic known as ______.



What influence tactic relies on the norm of reciprocity?



Genevieve has shown her manager new cost savings to convince him to change to a new supplier. She is using the influence tactic of ______.



Organization A in Germany and Organization B in Japan may use a different influence tactic because of their ______.



The practice of actively shaping our public image is ______.



Kellyanne wants to move up the corporate ladder, so she makes sure to frequently and publicly compliment her manager. Kellyanne also tries to dress similarly to her boss and always agrees with her boss in meetings. Kellyanne is using an excessive form of ______.



What is the influence tactic that uses the promise of future benefits for the targeted person to get compliance with a request?



Selecting the most appropriate influence tactic depends on which of the following values?



Which of the following are ways to minimize organizational politics? (Check all that apply)



Organizations can control conditions that lead to dysfunctional political activities by ______.