BUSI 240 connect homework chapter 15 solutions complete answers

BUSI 240 connect homework chapter 15 solutions complete answers 

 

According to Lewin's force field analysis model, ______ forces attempt to maintain the status quo and block the change process.

 

A primary barrier to productivity in many cultures surveyed is ______.

 

Reasons that employees resist change include ______.

 

Employees determine whether a proposed change will make them personally better or worse off by ______.

 

The problem with weakening or removing the forces restraining change is it ______.

 

The model of organizational change that helps change agents diagnose the forces that drive and restrain proposed change is ______.

 

According to Lewin, informing employees about innovation by competitors, changing consumer trends, and new regulations are all factors of the external environment that ______.

 

Employees may resist change by engaging in behaviors that include ______.

 

To succeed in implementing change successfully, change agents must ______.

 

Sally thinks the new software package the company wants to use will be very difficult to learn because she has limited experience with computers. Which of the reasons for resisting change applies to this situation?

 

The greatest priority and primary strategy for any organizational change is to ______.

 

When employees believe that change will reduce their status and pay or create poorer working conditions, which of the following likely will occur?

 

Teaching employees new knowledge and skills needed for the organization's proposed change ______.

 

According to the force field analysis model, the best strategy to effectively create change is to ______.

 

The employees in the new manufacturing teams all received productivity bonuses that showed they were adjusting to the new systems very well. This is an example of ______.

 

Which of these are ways that leaders develop an urgency for change under Lewin's force field analysis model?

 

Transformational leadership ______.

 

According to Lewin's model, ______ forces must be reduced in order for change to occur.

 

Guiding coalitions for organizational change ______.

 

Communication can reduce the restraining forces against change by ______.

 

Pilot programs are useful for introducing change because they ______.

 

The strategy for minimizing resistance to change that teaches employees the skills they will need is ______.

 

Refreezing new behaviors can be encouraged by ______.

 

The organizational change process that combines changing attitudes and behavior with testing theory is the ______.

 

Creating a vision, communicating the vision, and building commitment to that vision are behaviors that create and implement change initiatives through ______ leadership.

 

In which step of the action research process is data gathered and analyzed about an ongoing system?

 

A formal group of several people who are influence leaders with a similar level of commitment to the change is an example of ______.

 

A perspective of organizational behavior that focuses on building positive qualities and traits within individuals or institutions as opposed to focusing on what is wrong with them is known as positive organizational      .

 

Advantages of using a pilot project include ______.

 

XTen Enterprises has been holding system-wide group sessions lasting a few days during which participants identify trends and establish ways to adapt to those changes. X Ten is using ______.

 

Highly participative arrangements composed of people across organizational levels who apply the action research model are part of the       learning structures approach.

 

The action research approach to organizational change ______.

 

Put the steps in the action research approach to organizational change in order. Place the first step at the top and the last step at the bottom.

 

What does positive organizational behavior focus on?

 

A cultural limitation of the theories used in Western cultures is that they ______.

 

Problems associated with the future search approach to organizational change include ______.

 

What is a highly participative arrangement made up of people across all levels of an organization who apply the action research model to produce meaningful change?

 

What are cross-cultural limitations to organizational change theories?

 

True or false: Organizations must adapt to environmental changes in order to survive.

 

Which of these explain how resistance can be a useful resource for change agents?



Successful organizations monitor their environments because they ______.



In Lewin's force field analysis model, organizations are pushed toward change by ______.



Alistair isn't sure how the announced changes will affect him. He is uncertain whether his work group will change, whether he will have to move, and or if his pay will be reduced. The most likely reason Alistair is resisting the change is ______.



A major problem in managing change is that change agents fail to recognize that ______.



TSKCO has hired a consultant to select new software for the accounting department. The accounting department employees believe they had the information needed and should have chosen it themselves. They are resisting the change because they ______.



A reason that workers may resist change is that they prefer ______.



What effect do incongruent team dynamics have on employees' willingness to go along with organizational change?



To support the desired changes, an organization's systems and structures ______.



Employees fear the unknown and resist change because all change includes some degree of ______ that creates risk.



The reason employees resist change when it diminishes their self-worth is referred to as the ______ syndrome.



Andrea likes the old way of doing things and doesn't want to change. "We've been doing it this way since I started with the company, and you just can't teach an old dog new tricks" she asserts. Which of the following best describes Andrea's resistance to change?



True or false: Dissatisfied customers create a powerful driving force for change because the organization can't survive without satisfied customers.

 

Hyacinth's work group was very focused on high quality. The recently increased quotas required them to work so fast they couldn't properly inspect their work. Hyacinth's group is resisting the change because ______.



Leaders can create urgency for change by ______.



A company has changed to a team-based structure and is now changing the reward system to one that rewards team members equally for reaching productivity goals. This is an example of ______.



Customers provide a human element that can create ______ for change.



Employees who participate in the decisions about a change ______.



Which of these best describes the process of creating urgency for change without external forces driving it?



Which of the following minimizes resistance by removing some of the negative valence and fear of the unknown about the change process?



How do organizational managers view negotiation as a tactic for reducing resistance to change?



The least desirable way to get employees to accept change is ______.



Employee involvement in the decision to change reduces resistance by ______.



Tanya believes she will lose a lot of the overtime she has been earning on the assembly line if the new cellular work groups are introduced. The most likely reason she is resisting the change is ______.



Ted has been vocal in his objections to the current organizational change, and management has offered him an opportunity to transfer to another division where he will not be affected by the change. Which strategy for minimizing resistance to change does this describe?



"Go along or get out" would best describe which strategy for minimizing resistance to change?



Which of the following do social networks rely on to create viral change?



The viral change process uses word-of-mouth and ______ to build support and opportunities for observing those adopting new behaviors.



Pilot projects make it easier to diffuse changes through the larger organization by ______.
having participants teach workers in other parts of the organization the needed skills and 

 

The step in the action research approach to organizational change during which an outside change agent assesses the client's readiness, ability, and motivation to change is ______.



Reasons why employees are willing to adopt changes more easily after observing a pilot project include that they ______.



The stage in the action research approach to organizational change during which either quantum or incremental change is introduced is ______.



Which stage in the action research process measures the effectiveness of the intervention against the standards established in the diagnostic stage?



The form client-consultant relationship stage of the action research approach to organizational change involves ______.



The appreciative inquiry approach emphasizes ______.



The step in the action research process of diagnosing the need for change involves ______.



When an organization chooses to overhaul its systems quickly and decisively, it is introducing ______ change.



What happens during the evaluate and stabilize change stage of action research?



The organizational change approach that directs the group's attention away from its own problems to focus participants on the group's potential and positive elements is the ______ approach.



Which of the five principles of appreciative inquiry holds that organizations have choices in how they are perceived, framed, and described?



Which of the following best characterizes large group interventions?



The idea that some organizational change interventions undermine individuals' self-esteem or induce compliance and conformity is an example of what type of concern about organizational change?



Some ethical concerns raised by the change models presented are that they ______.
violate privacy rights by collecting revealing information and emotions