BUSI 240 connect homework chapter 8 solutions complete answers

BUSI 240 connect homework chapter 8 solutions complete answers 

 

A(n)       is a group of two or more people who interact and influence each other, are mutually accountable for achieving common goals, and perceive themselves as a social entity.

 

True or false: All groups are teams, but not all teams are groups.

 

Employees' drive to _____ motivates them to fulfill the goals of the groups to which they belong.

 

Team performance may suffer when there is considerable turnover in the ranks, because new members need to "learn the ropes." This is an example of ______.

 

The final project in Alonzo's class is a group research paper. He hates group work but he also knows that, even if he doesn't do much work on the project, his other group members will pick up the slack so they don't get a bad grade on the project. This is known as ______.

 

Which of the following describe characteristics of teams?

 

Informal groups are differentiated from teams in that ______.

 

Which of the following are situations that help lead to social loafing?

 

What are some advantages to workplace teams?

 

Cisco Systems has wireless technology throughout its facility and uses collaborative workspaces instead of cubicles to facilitate interaction between team members. Which element of the organizational and team environment has Cisco addressed?

 

Process losses are BEST described as ______.

 

______ is the extent to which the work performed by one member of a group affects what other members do.

 

The tendency for people in a group to put less effort into a task when the effort is pooled compared to when they are responsible for their own work is known as ______.

 

As a general rule, smaller teams have less process loss than larger teams.

 

The 5 C's Model of Team Member Competency identifies five competencies of effective team members: comforting, conflict resolving, communicating, cooperating, and      .

 

Social loafing is more likely to occur when employees ______.

 

Elements of the organizational and team environment that impact the effectiveness of a team include:

 

Order the stages of team development from first to last, with the first stage at the top.

 

The extent to which team members must share materials, information or expertise to perform their jobs is referred to as ______.

 

Advantages of smaller teams include ______.

 

Team       are the informal rules and shared expectations that groups establish to regulate the behavior of their members.

 

According to the Five Cs model, which team member competency involves helping coworkers maintain a positive and healthy psychological state?

 

The degree of attraction people feel toward the team and their motivation to remain members is referred to as ______.

 

As a general rule, as the size of the team ______, team cohesion ______.

 

During the ______ stage of team development, team members may experience interpersonal conflict and compete for team roles.

 

Tyler works in a team of five customer service professionals. He thinks some of his team members can be a little sloppy in their work habits, but he works comfortably with them because their performance is predictable. What level of team trust does this represent?

 

If you're late for a product development team meeting at JoBella Enterprises, you have to put $2 in a "Pizza Fund." This fund is used to buy lunch for the team on the first Friday of each month. This is an example of a team      .

 

A(n) ______ team is a cross-functional, large autonomous work group that completes an entire piece of work requiring several interdependent tasks.

 

The Three Musketeers' motto, "All for one and one for all" (meaning that all members of the group support individual members, and the individual members pledge to support the group), is an example of ______.

 

A team whose members operate across space, time and organizational boundaries and are linked through information technologies to achieve organizational tasks is known as a(n)       team.

 

The more similar the background, interests, attitudes, and values of team members, the more       the team tends to be. (Enter only one word in the blank.)

 

Ways in which an organization can improve the effectiveness of virtual teams include ______.

 

Rank the types of team trust in order, with the type having the highest level of trust at the top.

 

Laurel was frustrated after the fund raising committee meeting because only one member was allowed to speak at a time, and she couldn't find an opportune time to voice her concerns or ask questions. Laurel has experienced:

 

Which of the following teams allows employees to plan, organize, and control their work activities with little or no direct involvement of a higher-status supervisor?

 

______ is a decision making technique where team members meet face-to-face, speak freely without fear of criticism, generate as many creative ideas as possible, and build on the ideas of others.

 

Janice is a project manager at a large, multinational insurance company in Illinois. Her team members are located in Ireland, Bangladesh, and Australia and work remotely via information technologies. This is an example of a(n) ______ team.

 

Harry wanted to get as many ideas as possible about the company's new campaign. He gathered his creative team in a conference room, introduced the topic, and asked that each participant think and record their ideas individually and anonymously without any verbal interaction. What is the term used to describe the technique Harry was using?

 

True or false: Face-to-face communication during the early stages of the team development process ultimately may hinder the success of a virtual team.

 

One of the criticisms of electronic brainstorming is that ______.

 

Match the type of team trust with its description.

 

A time constraint in decision making due to the procedural requirement that only one person may speak at a time is referred to as:

 

In a brainstorming meeting, team members are encouraged to ______.

 

_______ is a group idea generation and problem resolution approach that asks participants to write down their ideas instead of verbally describing them.

 

What term is used to describe a method to improve team decision making that relies on networked computers to submit and share creative ideas?

 

As project manager for a large insurance company, Anton coordinates the installation of a multinational claims processing system. His team members are located in Ireland, India, and Brazil. This is an example of a(n) ______.

 

The drive to bond and the dynamics of social identity theory are reasons why people ______.

 

LinkedIn, Facebook and MySpace are examples of _______ that encourage the formation of informal groups and associated communication.



An electronic controls manufacturer formed a multidisciplinary team to develop a state-of-the-art control for a microwave oven. When the project was completed, the team disbanded. This is an example of a(n) ______ team.

 

Which of the following exists primarily for the benefit of their members?

 

People join groups because the group shapes and reinforces their self-concept. This is known as ______.

 

Which of the following statements is true about informal groups in an organization?

 

As project manager for a large insurance company, Anton coordinates the installation of a multinational claims processing system. His team members are located in Ireland, India, and Brazil. This is an example of a(n) ______.

 

LinkedIn, Facebook and MySpace are examples of _______ that encourage the formation of informal groups and associated communication.

 

The premise of _____ is that adding more people to a late project only makes it later.

 

An electronic controls manufacturer formed a multidisciplinary team to develop a state-of-the-art control for a microwave oven. When the project was completed, the team disbanded. This is an example of a(n) ______ team.



Which of the following exists primarily for the benefit of their members?

 

Reducing the size of the team and measuring each team member's performance are ways in which an organization can ______.

 

As a general rule, as the level of task interdependence ______, the need to organize people into teams ______.

 

Team performance may suffer when there is considerable turnover in the ranks, because new members need to "learn the ropes." This is an example of ______.

 

Which of the following are ways to avoid social loafing on teams?

 

At Lamb's Peace Church, the music director, youth group director and the director of religious education share the services of the administrative staff. This is an example of ______ interdependence.

 

As a general rule, members of homogeneous teams experience ______.

 

At Abels Enterprises, a manufacturer of outdoor furniture, one worker assembles the frames for the chairs and passes them on to a second worker, who fastens the cushions before passing them on to the third worker who wraps the chairs for shipment to customers. This is an example of ______ interdependence.

 

During which stage of team development does the team establish team roles and form consensus around group objectives?

 

Typically, teams that are susceptible to "faultlines" are ______.

 

True or false: Informal team roles are established as a result of formal job responsibilities.

 

Which of the following is a major shortcoming of team-building activities?

 

According to the Five Cs model of an effective team, which of the following competencies primarily assists in team maintenance, such as resolving interpersonal disputes?

 

A role is a set of behaviors that people are expected to perform because ______.

 

Which of the following is the BEST definition of team building?

 

Which of the following are occasions when new team norms develop?

 

According to the Five Cs model, which team member competency involves actively managing the team's work so that it is performed efficiently and harmoniously?

 

Management can change dysfunctional norms by ______.

 

The development of norms enables team members to ______.

 

Workers at LaSalle Candy Company have an unspoken "rule" that no worker moves faster than the assembly line so that management can't speed up the line. This is an example of a dysfunctional team______

 

John has been designated the record-keeper for the team, and he is expected to take notes of all meeting procedures and share them with the team. This is John's team________

 

Teams tend to have more cohesion when ______.

 

Highly cohesive teams perform worse than teams with low cohesion when ______.

 

When employees first join a team, they often have a moderate or high level of trust in their new coworkers, known as ______ trust.

 

Professor Hoffman uses a number of small group activities in her class, and students work together in the same groups frequently over the course of the semester. This repeated interaction would likely result in higher team ______.

 

Jason's work team is highly cohesive but tends to be rebellious. They frequently disregard company rules about the length of breaks and lunches and are often late to work in the morning. Based on this description, what type of task performance could be expected from Jason's team?

 

Self-directed teams ______.

 

Studies report that employees' initially high trust (swift trust) of team members tends to ______ over time.

 

"The harder it is to get into a group, the more incentive people have to stay." This quote illustrates which influence on team cohesion?



______ trust is based on the assumption that other team members will perform as expected because they fear the consequences of not doing what they promised.



A decision-making problem that occurs when individuals are reluctant to express ideas that seem silly because they believe other team members are silently evaluating them is known as ______.

 

What term refers to a team's collective beliefs about its capability to achieve team performance?

 

Toby had some ideas on how her group should address its class project, but she was reluctant to speak up during their meeting because she was afraid that her ideas might seem silly and the other members would be judging her. What term is used to describe this constraint on decision-making?

 

One of the dangers of team efficacy is that it causes team members to ______.

 

What term is used to describe a decision-making structure in which team members collectively participate in a three-stage process to generate, present, and vote on solutions to a problem?

 

List the stages of the nominal group technique in order, with the first stage at the top.