BUSI 310 Read & Interact Chapter 3 Assignment solutions complete answers

BUSI 310 Read & Interact Chapter 3 Assignment solutions complete answers 

 

Which of the following are clues to understanding a company's culture? (Choose every correct answer.)

 

When managers create a culture that is inconsistent and does not support goals and useful behaviors that will make the company more effective, they have a(n) ______ culture.

 

Which of the following are steps that should be taken to manage organizational culture? (Choose every correct answer.)

 

Which of the following are well-known types of organizational culture? (Choose every correct answer.)

 

All the relevant forces inside a firm's boundaries, such as its managers, employees, and organizational culture, are part of its ______ environment.

 

Google's decision to develop different types of products, such as smart home devices and self-driving cars, is an example of ______.

 

Which general considerations help guide management's response to the environment? (Choose every correct answer.)

 

What are the types of independent actions that organizations can take in order to influence the environment? (Choose every correct answer.)

 

When managers do not have enough information about the environment to understand or predict the future, it is called environmental      .

 

A company might decide to develop scenarios for which of the following purposes? (Select all that apply.)

 

How does the stock market affect the behavior of individual managers? (Choose every correct answer.)

 

Which of the following are social issues that shape people's attitudes about an organization? (Choose every correct answer.)

 

Which of the following are part of the macroenvironment of an organization? (Select all that apply.)

 

Solan Inc. is externally oriented and focused on control. Its primary objectives are productivity, planning, and efficiency. Organizational members are motivated by the belief that performance that leads to the desired organizational objectives will be rewarded. These characteristics show that Solan Inc. has a(n) ______ organizational culture.

 

A company's symbols, rites, and ceremonies are most relevant to determining its ______.

 

Which of the following is a well-known type of organizational culture? (check all that apply)

 

Weak cultures are typified by all the following, EXCEPT ______.

 

The first level of organizational culture that can be seen consists of visible     .

 

An organization's deepest level of culture, which consists of strongly held beliefs that guide behavior in the company, are called unconscious     .

 

True or false: Strong cultures are always healthy and productive cultures.

 

When everyone understands and believes in the firm's goals, priorities, and practices, the organization has a ______ culture.

 

The part of organizational culture that cannot be directly observed but is inferred from the behavior of managers is called the organization's     .

 

Strongly held and taken-for-granted beliefs that guide behavior in the organization are called ______.

 

The first level of organizational culture that can be seen consists of visible     .

 

Differences in the way company employees interact with each other and with customers and the behavior that is expected by their managers are examples of ______.

 

Companies called defenders are organizations that choose to ______.

 

Companies called prospectors are organizations that choose to ______.

 

A firm's investment in different products, businesses, or geographic areas is known as ______.

 

Ford Motor Company's selling Land Rover and Jaguar to a foreign company is an example of ______.

 

When a company in one market enters another suitable market, the company is said to be engaging in ______.

 

A group of local businesses that band together to curb environmental degradation is known as a(n)     .

 

Google's decision to develop different types of products such as Google glass, self-driving cars, and smartphones is an example of ______.

 

A negotiated agreement between an organization and another group to exchange things such as goods, services, information, and patents is called ______.

 

Making a conscious effort to change the boundaries of a business's competitive environment is called ______.

 

Two or more groups that come together and act jointly with respect to some set of issues for some period of time are using the cooperative strategy of ______.

 

The absorption of new elements into an organization's leadership structure to avert threats to its stability or existence is called ______.

 

Strategies that are used by two or more organizations working together to manage the external environment are called ______ strategies.

 

     action occurs when an organization lobbies elected officials to achieve a more business friendly environment.

 

     action occurs when an organization issues a lawsuit against an individual or another organization.

 

The establishment and maintenance of favorable images of an organization in the minds of those making up the environment is called ______.

 

Competitive pacification occurs when an organization takes independent action to improve its relationship with its     .

 

Pledging to donate money to a charitable cause is an example of a business taking      action.

 

True or false: Competitive aggression occurs when an organization exploits a distinctive competence or improves an internal efficiency for competitive advantage.

 

Public      involves establishing and maintaining a favorable image in the minds of others in a company's environment.

 

What are the types of independent actions that organizations can take in order to influence the environment?

 

Competitive pacification is ______.

 

Exploiting a distinctive competence or improving internal efficiency for marketplace advantage is called ______.

 

Which of the following is an independent strategy a company can use to influence its environment?

 

Strategies used by an organization acting on its own to change some aspect of its current environment are called ______.

 

The leveling of normal fluctuations at the boundaries of the environment is called ______.

 

Creating a supply of excess resources to help an organization prepare for unpredictable needs is called ______.

 

     organizations function well in stable environments but have difficulty adjusting to circumstances that "don't fit the rules."

 

Collecting information about your company's operations and those of your competitors in order to determine gaps is called ______.

 

True or false: Forecasts are most useful when the future is predicted to look quite similar to the past.

 

Organization structures that work best in conditions of high uncertainty are ______ structures.

 

Identifying the best-in-class performance by a company and then comparing your processes to theirs is called     .

 

Predicting exactly how some variable or variables will change in the future is called ______.

 

True or false: An example of forecasting is when a company tries to predict future demand for goods and services to help decide whether or not to expand a business.

 

Which of the following are questions managers can ask to help assess an organization's environment? (Check all that apply.)

 

If you were to prepare a forecast of future profits that discusses events favorable to your firm, you would be creating a ______ scenario.

 

Which of the following describes the situation in which a manager does not have enough information about the environment to understand or predict the future?

 

Asking questions about current competitors, barriers to entry, and substitute products is part of ______.

 

Which of the following explains why choosing the right supplier has become more important than ever?

 

Select from the list below the related factors that cause uncertainty. (Select all that apply.)

 

The fixed costs buyers face when they change suppliers are called ______ costs.

 

Better             helps businesses avoid holding large inventories while waiting for orders to come in.

 

Luis trained all his employees in WritePro software four years ago. Now, the best software for the department is WordME. The economic and psychological costs of changing from WritePro to WordME are called ______.

 

Resources generally provided by suppliers include information, raw materials, financial capital, and ________.

 

A new smartphone that provides a 3-D display without the need for special glasses would be attractive to a certain segment of the smartphone market. Such a smartphone would be ______ existing smartphones.

 

True or false: Direct competition is the only strategy to compete with another company's offerings.

 

Which of the following people is an example of a final customer?

 

Which of the following statements regarding customers and the use of the Internet are correct? (Check all that apply.)

 

Conditions that prevent new companies from entering an industry are known as     to entry.

 

A consumer who buys a good or service from a retailer is a(n) ______ consumer.

 

True or false: In a slow-growing, mature industry, competition intensifies and profits fall.

 

If Nike launched a new advertising campaign with celebrity endorsements after determining that its rival, Reebok, had success with such an ad campaign, Nike's move would be an example of ______.

 

When will competition be more intense within an industry?

 

What tactics do competitors use to gain advantage over a rival?

 

The components of the competitive environment include rivalry among current competitors and the affect of new entrants, substitute and complementary products, suppliers, and ______.

 

Organizations that produce goods and services that are similar to another organization’s goods and services are known as ______.

 

Which of the following are social issues that shape people's attitudes about an organization?

 

How does immigration affect the U.S. workforce? (Check all that apply.)

 

The education and skills of the workforce are examples of     factors that businesses consider when formulating human resource strategies.

 

When companies introduce family-supportive policies, including family leave, flexible working hours, and child care assistance, they are responding to ______.

 

How does the stock market affect individual managers?

 

What is the National Labor Relations Board?

 

The specific government organizations in a firm's more immediate task environment are known as ______.

 

The ______ is characterized by the most general elements in the external environment, such as governments and economic conditions, that can influence strategic decisions.

 

Which of the following is NOT one of the common forces inside a firm’s boundaries?

 

The goal of supply chain management is to    .

 

______ management is the managing of the entire network of facilities and people that obtains raw materials from outside the organization, transforms them into products, and distributes them to customers.

 

Google’s decision to develop such different types of products as Google glass, self-driven cars, and smart phones is an example of     .

 

A barrier to entry a company might encounter is    .

 

Companies that continually change the boundaries for their competitive environments by seeking new products and markets, diversifying and merging, or acquiring new enterprises are called    .

 

Engaging a company in a private litigation is called     action.

 

Efforts to influence elected representatives to create a more favorable business environment or limit competition are called ______ action.

 

Which of the following types of independent actions represents a commitment to various interest groups, causes, and social problems?

 

Which of the following is NOT a regulatory agency with the power to investigate company practices and take legal action to ensure compliance with laws?

 

In scenario development the possible occurrence of unfavorable events is called the    .

 

A     is an organization whose strategically chooses to continually move into new and different products and markets.

 

True or false: An organization's culture needs to be able to change in response to changes in the external environment.

 

All the relevant forces inside a firm’s boundaries, such as its managers, employees, and organizational culture, are part of its     environment.

 

        occurs when an organization influences elected officials to achieve a more business friendly environment.

 

Which of the following is NOT an accurate statement about the effect of the Internet in business?

 

    occurs when an organization absorbs new elements into its leadership structure to avert threats to its stability or existence.

 

        occurs when an organization engages in a private legal battle with another organization, group, or individual.

 

        occurs when an organization establishes and maintains a favorable image in the minds of others in its environment.

 

        occurs when an organization voluntarily commits to various interest groups, causes, and social problems.

 

Which of the following statements are correct regarding customers and the use of the Internet?

 

A     is an organization whose strategically chooses to stay within a limited and stable product domain.

 

In terms of business competition, a substitute is a(n) ______.

 

If you were to prepare a report that forecast future profits, the report that discusses the occurrence of events that are favorable to the firm would be called a    scenario.

 

A(n)      is a formal agreement between two or more organizations to exchange goods, services, information, patents, and the like.

 

Competitive     occurs when an organization exploits a distinctive competence or improves an internal efficiency for competitive advantage.

 

With a strong organizational ______, shared beliefs, values, and norms can be very beneficial to an organization.

 

True or false: A weak culture is one in which everyone understands and believes in the firm's goals, priorities, and practices.

 

When a company uses an employment agency to hire part-time workers during periods of unpredictable needs, the company is ______.

 

In order to cope with environmental uncertainty, organizations may adapt by     decision making and empowering their lower-level employees.

 

The underlying qualities and desirable behaviors that are important to the organization are called     .

 

It is advantageous for an organization to have highly dependent relationships with individual suppliers.

 

The actions and attitudes that provide excellent customer service include which of the following? (Check all that apply.)

 

Which of the following are clues to understanding a company’s culture?

 

A complement to a DVD player would be    .

 

Which of the following is a well-known type of organization culture?

 

In a competitive market, a substitute for coffee would be    .

 

Statistical characteristics of a group of population are called    .

 

Resources generally provided by suppliers are information, raw materials, financial capital, and    .

 

2.
Changing an organization's environment is a form of ____ maneuvering
 
 
3.
The combo of one or more companies is called a:
 
 
4.
Companies that continually change the boundaries for their competitive environments by seeking new products and markets, diversifying and merging, or acquiring new enterprises are called
 
 
5.
Companies that invest heavily in training and often develop their own corporate universities are concerned with the demographic factor of ____.
 
 
6.
Companies that stay within a stable product domain as a strategic maneuver are called    .
 
 
7.
Cooperative strategies:
 
 
8.
A(n) ____ culture is one where different people hold different values, there is confusion about corporate goals, and the principles that guide decisions are unclear or inconsistent.
 
 
9.
A demographic factor that influences the labor force and creates a more ethnically diverse population is ____
 
 
10.
Examples of regulatory agencies:
 
 
11.
A firm's investment in a different product, business, or geographic area is known as:
 
 
13.
Guessing future changes in some variable(s) is called
 
 
14.
Hierarchical cultures
 
 
15.
How does the stock market affect the behavior of individual managers?
 
 
16.
The identification of the best-in-class performance by a company in a given industry such as product development, and then comparing that competitor's processes to theirs is called ____
 
 
17.
Independent action and cooperative action are two general types of ______ responses for the purpose of changing the environment.
 
 
18.
Independent strategies:
 
 
19.
Luis had trained all his employees on the WritePro software four years ago. Now, the best software for the department is WordME. The economic and psychological costs of changing from WritePro to WriteME are called
 
 
20.
The macroenvironment includes which of the following?
 
 
21.
The managing of the entire network of facilities and people that obtain raw materials from outside the organization, transform them into products, and distribute them to customers is called
 
 
22.
Nintendo's decisions to use its expertise in video games to enter another suitable market would be an example of
 
 
24.
Resources generally provided by suppliers are information, raw materials, financial capital, and ____
 
 
25.
Societal trends concerning people's attitudes and beliefs have major implications for strategic ____ about products and markets
 
 
26.
Solan Inc. is extremely oriented and focused on control. Its primary objectives are productivity, planning, and efficiency. Organizational members are motivated by the belief that performance that leads to the desired organizational objectives will be rewarded. These characteristics show that Solan Inc. has a ____ organizational culture
 
 
27.
The specific government organizations in a firm's more immediate task environment are the:
 
 
29.
T/F: Strong cultures are always healthy and productive cultures
 
 
30.
To have the right product in the right quantity available at the right place and the right costs if the goal of
 
 
31.
Types of independent strategies
 
 
 
 
 
 
 
 
 
 
 

33.
What is the importance of choosing the right supplier? (Check all that apply.)
 
 
34.
When a firm sells one or more businesses, it is called ______.
 
 
36.
Which of the following are steps that should be taken to manage organizational culture?
 
 
37.
Which of the following are tactics that competitors use to gain advantage over a rival?
 
 
38.
Which of the following are true statements about cooperative strategies?
 
 
39.
Which of the following are ways in which an organization's culture affects its response to its external environment?
 
 
40.
Which of the following are ways in which immigration impacts the US workforce?
 
 
41.
Which of the following is an advantage of technology?
 
 
45.
Which of the following is NOT one of the three general considerations that helps guide management's response to the environment?
 
 
47.
With a strong organizational ____, its shared beliefs, values, and norms can be very beneficial to an organization
 
 
 
 
 
 
 
 
 

1.
According to the text definition, an individual who buys the goods ot services a company produces as a __

- Distributor
- Supplier 
- Customer
- Global intermediary
 
 
2.
As __ evolves, new industries, markets, and competitive niches develop. 

- Supply chain management
- External environment 
- Internal environment
- Technology
 
 
3.
Choose two situations in which cooperative strategies are the most beneficial to an organization

- Cooperation during joint actions decreases their ability to compete in the market
- Cooperation reduces the ability to compete between the organizations
- Cooperation through joint action reduces an organizations' cost and risks
- Cooperation increases their ability to successfully accomplish desired changes
 
 
4.
Competition is most intense when there are ___

- few direct competitors, growth in the industry is rapid, and the product may be differentiated
- many direct competitors, growth in the industry is slow and the product cannot be differentiated
- no direct competitors, growth in the industry is stable and the product is new.
 
 
5.
Competitors may include many types of companies. Which of the following would NOT be considered a competitor of yours? 


- A regional company that sells to a different customer group or industry
- A small domestic firm that has just entered your market/industry
- A global firm that is trying to join your market/industry
- A new venture that sells to your customer group
 
 
6.
The components of the competitive environment include rivalry among current competitors, and the impact of the new entrants, substitute and complementary products, suppliers, and ___

- Marketing
- Management
- Decisions
- Customers
 
 
8.
Differences in the way people dress and act, their interaction with each other and with customers, and what qualities are expected and appreciated by their managers and company is called

- Social values
- Individual differences
- Rules and regulations
- Organizational culture
 
 
9.
Education and ___ levels of the workforce are another demographic factor to consider in formulating human resource strategies.
 
 
10.
The environment that includes companies with which the organization directly interacts is called the:

- Competitive environment
- Natural environment 
- Social environment
- Corporate environment
 
 
11.
Factors that make it difficult and costly for an organization to enter a particular task environment or industry are called ______. 


- Barriers to entry
- Local and global outsourcing
- Barriers to competition
- technological breakthroughs
 
 
12.
Firms that allow for adaptation in their technical core are establishing      processes.
 
 
13.
The first level or an organizational culture that can be seen consists of visual ___.
 
 
14.
The fixed costs buyers face if they change suppliers are called __ costs. 

- Sunk
- Switching 
- Management
- Penalty
 
 
16.
How does immigration impact the US workforce?

- The labor force in the future will be more ethnically diverse
- There are legal issues governing whether immigrants are permitted to work in the United States 
- Immigrant accounted for approximately 10% of the US population growth
- Immigrants are frequently of working age but have different educational and occupational backgrounds from the rest of the labor force
 
 
 
 
 
 
 
 
 
 
 
 



18.
How do social values impact an organization?

- They impact strategic decisions about markets
- They impact production technology decisions
- They impact labor force decisions
- They impact corporate social decisions
- They impact strategic decisions about products
 
 
19.
The identification of the best-in-class performance by a company in a given industry such as product development, and then comparing that competitor's processes to theirs is called __.
 
 
20.
An important economic influence is the:

- workforce diversity
- human resource strategies
- stock market
- supply chain management
 
 
22.
In dynamic environments ___ structure allow for more flexibility and function best while in stable environments ___ structure may be more efficient and function best.
 
 
23.
The __ is characterized by the most general elements in the external environment, such as governments and economic conditions, that can influence strategic decisions.

- Competitive environment
- Regulatory climate
- Macroenvironment
- Organizational culture
 
 
24.
__ is the information that helps managers determine how to compete better

- Environmental dynamism
- Environmental uncertainty
- Environmental Scanning
- Competitive intelligence
 
 
25.
It is important to understand how the organizations in your industry compete. Which of the following will cause competition to be more intense within the industry?

- Industry growth is rapid
- The product/service can not be differentiated
- There are many direct competitors
 
 
26.
Luis had trained all his employees on the WritePro software four years ago. Now, the best software for the department was WordME. The economic and psychological costs of changing from WritePro to WordME are called

- Switching costs
- Entrepreneurial values
- Financial capital 
- Demographic shifts
 
 
 
 
 
 
 
 
 

28.
Managers can take several approaches to managing culture. Which of the following is one of these approaches?

- Award most-favored-supplier status to the best raw material suppliers each year
- Celebrate and reward members who behave in ways that exemplify the desired culture
- Celebrate the suppliers who have provided dedicated support to the organization and its goals
- Identify and celebrate loyal customers who support the business by purchasing its product
 
 
30.
The measure of statistical characteristics of the people who make up groups or other social units is called:

- Averages 
- Variances 
- Resources
- Demographics
 
 
31.
Organizations that produce goods and services that are similar to a particular organization's goods and services are known as __

- Competitors
- Customers
- Distributors
- Suppliers
 
 
32.
The part an organization culture that cannot be directly observed by but is inferred from the behavior of managers is called the organization's ___
 
 
33.
The purpose of Porter's model is to help managers ______. (Check all that apply.)


- Adapt to the nature of the competition 
- Influence the nature of their competition
- Avoid the problems with organizational change
- Analyze the competitive environment
 
 
36.
A retailers discounting their merchandise at the end of a season to make room for new merchandise is an example of ___ environmental cycles. 

- smoothing
- cushioning
- buffering
- flexible
 
 
37.
Searching for and sorting through information about the environment is called ______.


- Environmental uncertainty
- Scenario development
- Environmental scanning
- Environmental dynamism
 
 
38.
The second step in understanding the competitive environment is to:

- Review the options
- Identify the competitors 
- Discuss the alternative products
- Analyze how they compete
 
 
 

39.
Select from the list below the actions and attitudes that provide excellent customer service:

- Availability of installation and repair services and parts
- Service charges that are clearly defined
- Merchandise delivered in good condition
- Speed of filling and delivering normal orders
- Willingness to meet emergency needs
- Readiness to take back defective goods and resupply quickly
- Large and influential customers only receive best service
 
 
40.
Select from the list below the factors that cause uncertainty.

- downturn unpredictability
- customer dislikes
- dynamism
- complexity
 
 
41.
The set of important assumptions about the organization, as well as its goals and practices that member of the company share is called:

- Locus of control
- Context
- Organizational Culture
- Macro environment
 
 
42.
The specific government organizations in a firm's more immediate task environment are the    .

- regulators
- inspectors
- law enforcers
- advocates
 
 
43.
Statistical characteristics of a group or population are called ___

- norms
- values
- demographics
- cultures
 
 
44.
Strategies used by 2 or more organizations working together to manage the external environment are called __ strategies

- Competitive
- Independent
- Cooperative
- Changing
 
 
45.
A strong organizational __, the shared set of beliefs, values, and norms that influence the way people work together to achieve organizational goals, can be very beneficial to an organization. 

- Structure
- Hierarchy
- Culture
- Plan
 
 
46.
Two types of general proactive responses aimed at changing the environment are ___ action and ___ action.
 
 
47.
Weak cultures are typified by all of the following EXCEPT:

- Confusion about shared goals
- Differing values
- Consistent values
- Inconsistent principles
 
 
48.
What are the alternatives to direct competition with company's offerings?

- Substitutes for offerings
- Competing with offerings 
- complements of offering
- Replacing the offerings
 
 
49.
What are the intended effects of labor unions as suppliers of worker?

- Represent and protect the interests of their members
- Labor unions always increase costs and decrease efficiency
- Work collaboratively to improve productivity and competitiveness
 
 
 
 
 
 
 
 
 

50.
What are the three general considerations that help guide management's response to the environment? (Check all that apply.)


- Companies should choose responses that offer the most benefit at the lowest cost
- Organizations should investigate and follow up on negative factors of the environment
- Organizations should choose responses that focus on pertinent elements of he environment
- Organizations should attempt to change appropriate elements of he environment.
 
 
51.
What are the types of independent actions that organizations can take in order to impact the environment?

- Legal actions
- Voluntary action
- Competition Pacification
- Cooperative action
- Public relations
- Competitive aggression
- Political action
 
 
52.
What happens to competition when an industry's growth slows and matures? (Check all that apply.)

- Opportunities for new customers increase
- Intense competition causes weaker companies to fail
- Profits tend to be at their highest
- Profits usually drop
 
 
53.
What is the importance of choosing the right supplier?

- Suppliers can affect product quality
- Suppliers can affect manufacturing time
- Suppliers can affect inventory levels
- Choosing the right supplier is important for only a few key processes
- Choosing the right supplier is an important strategic decision
 
 
54.
What is the role of suppliers in an organization?

- Convert resources into services
- Convert resources into products
- Provide resources needed for production
- Sell the products
 
 
55.
When a company acts on its own to change some aspect of its current environment, it is using      strategies.
 
 
56.
When a company enters another suitable market or industry, it is called:

- domain selection
- diversification
- mergers
- strategic maneuvering
 
 
57.
When everyone understand and believes in the firm's goals, priorities, and practices, the organization has a __ culture

- Symbolic
- Group
- Strong
- Weak
 
 
58.
When managers do not have enough information about the environment to understand or predict the future, it is called        .
 
 
 
 
 
 
 
 
 

59.
Which of following is an advantage of technology?

- technology helps companies not depend too heavily on powerful customers
- technology provides more efficient ways to manage and communicate
- technology helps define the elements of an organization's culture
- technology describes how environment forces influence organizations
 
 
60.
Which of the following are clues organizations give to understanding their culture?

- brand identification and logo
- mission statement and official goals
- business practices
- stories about past decisions and actions
- symbols, rites, and ceremonies
 
 
62.
Which of the following are questions managers can ask to help asses an organization's environment?

- What are the differences between new and old products?
- Is the company too dependent on powerful customers?
- Are there few or many entry barriers to our industry?
- Who are our current competitors?
- What substitutes exist for out product or service?
 
 
64.
Which of the following are the most likely reasons for increased competition in a market?

- Competitors do not understand each other's strategy 
- Product or service cannot be differentiated
- Slow industry growth
- Consumers are unaware of the product
 
 
65.
Which of the following are types of organizational cultures?

- irrational culture
- democratic culture
- individual culture
- adhocracy culture
- group culture
- hierarchical culture
- rational culture
 
 
 
 
 
 
 
 
 

66.
Which of the following are ways an organization's culture affects its response to its external environment?

- A strong culture provides a sound foundation for all current and future environments and is not required to change
- A culture that is was previously suitable or advantageous may be counterproductive in a changing or new environment
- A strong culture that encourages inappropriate behaviors can severely hinder the ability to deal with external environment
 
 
67.
Which of the following are ways the US government can affect business opportunities?

- Tax laws
- Uncontrollable forces in the external environment
- Economic policies
- Labor laws
- International trade rulings
 
 
68.
Which of the following help companies to develop substitutes for existing products?


- niche services
- technological advances
- economic efficiencies
 
 
70.
Which of the following is an example of forecasting?

- when firms make capital investments, they may try to forecast future interest changes
- as proud demand changes, the firm may consider historical records to study past sales
- when planning on making capital improvements, they may try to calculate current labor costs
 
 
73.
Which of the following statements is correct regarding customers and use of the internet?

- Computer applications tend to be hacked on the Internet
- The Internet has provided an easy source of information regarding product features and pricing for customers
- The Internet decrease competitiveness
- Internet users create and share messages about products
 
 
 
 
 
 
 
 
 

74.
Which of the following techniques will make forecasting more accurate?

- Use forecasts that have accurate data
- Use complicated forecasts
- Make forecasts far into the future
- Use multiple forecasts and average their predications 
- Use simple forecasts where possible
 
 
75.
Which one of the following is NOT a component of the competitive environment?

- Substitute and complementary products
- Suppliers
- Rivalry among current competitors
- Customers or buyers
- Demographic groups
- Impact of new entrants
 
 
76.
Which organizations are generally included in a company's competitive environment?

- The organization with which the organization has cooperative relationships
- All organizations in the macroenvironment
- The organizations with which the organization directly interacts
 
 
 

As ______ evolves, new industries, markets, and competitive niches develop.
When companies introduce family supportive policies, including family leave, flexible working hours and child care assistance they are responding to ______.
The second step in understanding the competitive environment is to: ______.
Google producing products such as Google glass, self-driven cars and smart phones is an example of ______.
The components of an organization that can be seen and heard (such as office layout, dress, stories, and written material) are called ______.
According to Porter’s Model of the Competitive Environment, successful managers do more than simply react to the environment;
______ is information that helps managers determine how to compete better.
An organization that changes the environment they are in is called ______ maneuvering.
The creation of supplies of excess resources in case of unpredictable needs is called:
 

 

Regulators are specific _________ organizations that have the power to investigate company practices to ensure compliance with the law. 

 

As _______ evolves, new industries, markets, and competitive niches develop. 

 

Age, gender, occupation, and income are all considered ________ characteristics. 

 

When companies introduce family supportive policies, including family leave, flexible working hours and child care assistance they are responding to _______. 

 

A demographic factor that influences the labor force and creates a more ethnically diverse population is______.

 

According to Porter’s Model of the Competitive Environment, successful managers do more than simply react to the environment; 

 

Nike using a new advertising campaign with celebrity endorsements to beat Reebok is an example of 

 

A consumer who buys a good or service from a manufacturer or retailer is a(n) _____ consumer.

 

Which of the following is NOT a type of intermediate buyer? 

 

What is the role of suppliers in an organization? 

 

In competition, a substitute is

 

A(n) _____ is a potential opportunity because customers buy more of a given product if they also demand more of the product that goes with it. 

 

Amazon using technology to enter the smartphone market with a 3D depth effect is an example of developing a _______. 

 

Companies that invest heavily in training and often develop their own corporate universities are concerned with the demographic factor of _______. 

 

A consumer who buys raw materials or wholesale products is called a(n) ______ consumer. 

 

In dynamic environments ________ structures allow for more flexibility and function best while in stable environments _______ structures may be more efficient and function best. 

 

The creation of supplies of excess resources in case of unpredictable needs is called

 

Independent action and cooperative action are two general types of ______ responses. 

 

An organization’s conscious efforts to change the boundaries of its competitive environment is called

 

When a company enters another suitable market or industry, it is called

 

The combination of one or more companies is called ______.

 

Ford Motor company selling Land Rover and Jaguar to a foreign company is an example of a ______. 

 

 

The microenvironment includes which of the following:

 

As ___ evolves, new industries, markets, and competitive niches develop 

 

How do social values impact an organization

 

The second step in understanding the competitive environment is to: 

 

Competition is most intense when there are ______.

 

Which of the following is an example of a final consumer?

 

A consumer who buys raw materials or wholesale products is called a ___ consumer

 

Speed of filling and delivering orders, willingness to meet emergency needs, and delivering merchandise in good condition are some of the actions and attitudes of ____. 

 

What is the role of suppliers in an organization?

 

True or false: the only strategy to compete with another company’s offerings is to compete directly.

 

In competition, a substitute is  

 

Wii players customizing their character is an example of a ____ for the Wii gaming systems 

 

The components of an organization that can be seen and heard (such as office layout, dress, stories, and written material) are called

The information necessary to decide how best to manage in the competitive environment is called   .

 

The leveling of normal fluctuations at eh boundaries of the environment is called 

 

Which of the following are clues organizations give to understand their culture?

 

The set of important assumptions about the organization and its goals and practices that members of the company share is called    .

 

Uncertainty arises from complexity and ______.

 

In dynamic environments ___ structures allow for more flexibility and function best while in stable environments ___ structures may be more efficient and function best 

 

Weak cultures are typified by all of the following 

 

2.
A company might decide to develop scenarios for which of the following purposes?
 
 
 
 
 
 
6.
A __ exists when two or more organizations band together to achieve a set of political initiatives.
 
 
11.
How does the stock market affect the behavior of individual managers?
 
 
13.
An important economic influence is the
 
 
14.
In a competitive market, a ______ is a potential opportunity because customers buy more of a given product if they also demand more of the product that goes with it.
 
 
16.
The ink cartridges that are used with printers are an example of a(n) ______.
 
 
18.
luis had trained all his employees on the writepro software four years ago. now, the best software for the department is wordme. the economic and psychological costs of changing from writepro to wordme are called
 
 
19.
The macroenvironment includes which of the following:
 
 
20.
Monitoring events in the environment to understand opportunities and threats is called ______.
 
 
21.
___ ____ occurs when an organization takes independent action to improve its relationship with its competitors.
 
 
22.
an organization's conscious efforts to change the boundaries of its competitive environment is called
 
 
24.
the part of organizational culture that cannot be directly observed by but its inferred from the behavior of managers is called the organization's
 
 
25.
The process of sharing power with employees, thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization is called: 
 
 
29.
__ organizations are efficient and function well in stable environments.
 
 
34.
What is the role of suppliers in an organization?
 
 
 
 
 
 
 
 
 
 
 

36.
When companies introduce family supportive policies, including family leave, flexible working hours and child care assistance they are responding to
 
 
38.
when managers secure answers to questions posed during environmental scanning, they develop    . 
 
 
39.
When mangers create a culture that is inconsistent and does not support goals and useful behaviors that will make the company more effective, they have a(n) __ culture
 
 
40.
When one firm buys another, it is called a(n) ______.
 
 
41.
Which of the following are alternatives to direct competition with a company's offerings?
 
 
43.
Which of the following are major barriers to entry?
 
 
46.
Which of the following are ways in which immigration impacts the U.S. workforce?
 
 
50.
Which of the following is the intermediate consumer?
 
 
51.
Which of the following would be an example of a final customer?
 
 
 
 
 
 
 
 
 

3.
Competition is most intense when there are __________.
 
 
 
 
 
 
9.
Guessing future changes in some variable(s) is called ________.
 
 
12.
In a competitive market, a __________ is a potential opportunity because customers buy more of a given product if they also demand more of the product that goes with it.
 
 
14.
The macroenvironment includes...
 
 
15.
Managers can take several approaches to managing culture. What are some of these approaches?
 
 
16.
a new smart phone that could provide a 3D display without the need for special glasses would be attractive to a certain segment of the mart phone market. A company that developed a smart phone with the technology necessary for such a display would be developing a ________________ for existing smart phones.
 
 
17.
Niche services or products developed to go with an existing product would be called ________.
 
 
20.
Organizations that produce goods and services that are similar to a particular organization's goods and services, they are known as __________.
 
 
24.
To have the right product in the right quantity available at the right place and the right cost is the goal of ______ management.
 
 
26.
True or False: In a slow growing mature industry competition intensifies and profits fall.
 
 
27.
True or False: the only strategy to compete with another company's offerings is to compete directly.
 
 
 
 
 
 
 
 
 
 
 
 
 

29.
What are accurate statements about effect of the internet in business?
 
 
30.
What are a few ways in which immigration impacts the US workforce?
 
 
31.
What are clues to understanding a company's culture?
 
 
32.
What are major barriers to entry?
 
 
33.
What are resources that could be used in an open system?
 
 
34.
What are tactics that competitors use to gain advantage over a rival?
 
 
35.
What are the well known types of organizational cultures.
 
 
36.
What are three levels of organizational culture?
 
 
37.
What can cause competition to be more intense within the industry?
 
 
39.
What is an advantage of technology?
 
 
40.
What is the role of suppliers in an organization?
 
 
41.
What would be an example of a final customer?
 
 
42.
What would be an example of an intermediate customer?
 
 
44.
When companies introduce family supportive policies, including family leave, flexible working hours and child care assistance they are responding to __________________.
 
 
 
 
 
 
 
 
 

1.
As _______ evolves, new industries, markets, and competitive niches develop.
 
 
2.
Asking questions about current competitors, barriers to entry, substitute products are part of ________
 
 
3.
Changing an organizations environment is a form of _______ maneuvering
 
 
4.
Differences in the way company employees interact with each other and with customers and the behavior that is expected of them by their managers are example of ______.
 
 
11.
An important economical influence is the:
 
 
12.
An independent strategy a company can use to influence its environment is _______
 
 
13.
The _______ is characterized by the most general elements in the external environment, such as governments and economic conditions, that can influence strategic based decisions.
 
 
14.
List 2 factors that cause uncertainty
 
 
15.
The macroenvironment includes...
 
 
16.
Methods that permit the technical core to adapt to changes in the environment are called ______ processes.
 
 
17.
Nintendo's decision to use its expertise in video games to enter another suitable market is an example of ______ selection.
 
 
19.
An organizations deepest level of culture, which consists of strongly held beliefs that guide behavior in the company, are called unconscious    . 
 
 
20.
Organizations that produce goods and services that are similar to a particular organization's goods and services, they are known as _______
 
 
22.
Retailers and industrial buys are examples of _______ consumers.
 
 
23.
A scenario is a narrative that describes a particular set of ________ conditions.
 
 
24.
Social trends concerning people's attitudes and beliefs have major implications for strategic ________ about products and markets.
 
 
26.
_______ structures are efficient and function well in stable environments, but ______ structures allow for more flexibility and functions best in dynamic environments
 
 
27.
T/F: Weak cultures are typified by consistent values?
 
 
29.
Two or more organizations that work together to influence the environment are using      strategies.
 
 
31.
What are 2 ways an organizations culture affects its response to the external environment?
 
 
32.
What are a few clues to understanding a company's culture?
 
 
33.
What are major barriers to entry?
 
 
34.
What are some of the types of independent actions that organizations can take in order to impact the environment?
 
 
35.
What are some questions managers can ask to help assess an organization's environment?
 
 
 
 
 
 
 
 
 
 
 

36.
What are some ways in which immigration impacts the US workforce?
 
 
37.
What are some well-known type of organizational culture?
 
 
38.
What are tactics that competitors use to gain advantage over the rival?
 
 
39.
What are the steps that should be taken to manage organizational culture?
 
 
41.
What can help companies to develop substitutes for existing products?
 
 
42.
What is the role of suppliers in an organization?
 
 
45.
When a firm sells one or more businesses, it is called:
 
 
46.
When a retailer discounts its merchandise at the end of a season to make room for new merchandise, the retailer is _____ fluctuations in its environment.
 
 
48.
With a strong organizational _______, its the shared beliefs, values, and norms can be very beneficial to an organization.