BUSI 310 Read & Interact Chapter 7 Assignment solutions complete answers

BUSI 310 Read & Interact Chapter 7 Assignment solutions complete answers 

 

The system that calls for subassemblies and components to be manufactured in very small lots and delivered to the next stage of the production process right when they are needed is called ______.

 

Which of the following are characteristics of organizations that use continuous process technologies? (Choose every correct answer.)

 

A centralized company with a mechanistic structure and many rules and formal procedures typically uses ______ technologies.

 

ISO 9001 is a series of ______ standards developed by a committee working under the International Organization for Standardization.

 

Standardizing processes in order to reduce the causes of customer dissatisfaction to the lowest practicable levels is one component of ______.

 

In general terms, the processes that lead to the creation of new products is referred to as ______.

 

______ management is a way of managing in which all members of the organization are committed to continuous improvement of a product or service.

 

Which of the following is NOT a way that managers should manage core capabilities to maintain a competitive advantage?

 

What should managers focus on in order to strengthen their firm's core capabilities? (Choose every correct answer.)

 

Sookie has worked diligently to re-orient the managers of her company toward involving employees in improving all aspects of the business. Sookie's company is practicing ______.

 

An organization skilled at creating, acquiring, and transferring knowledge, and at modifying behavior to reflect new knowledge, is a ______ organization.

 

A strategy for enabling a firm to be responsive and competitive is to develop leadership in its ______.

 

Organizing around core competencies, learning organizations, and strategic alliances is a strategy that enables an organization to be more ______.

 

Frasier Industries has knowledge, expertise, and skill in producing surgical needles that allow the company to be a leader in the surgical needle market. This ability to lead in the industry is called a ______.

 

Extra resources that organizations can rely on in a pinch are known as       resources.

 

Strategies that help a firm respond quickly to challenges are based on the firm's core competencies, strategic alliances, and ability to ______.

 

An approach to get interdependent units that are required to meet deadlines and objectives to contribute to a common goal is known as ______.

 

      refers to the process of establishing common routines and procedures that apply uniformly to everyone.

 

______ refer to the way all parts of an organization work together.

 

Which of the following are strategies managers use to cope with high uncertainty and information demands? (Choose every correct answer.)

 

When units interact with one another to make accommodations to achieve flexible coordination, this is referred to as coordination by ______.

 

The process of regulating routines and procedures throughout a department or organization is called ______.

 

______ refers to the way different jobs and tasks are structured on an organization chart.

 

After Jane accepts a position as an Associate Professor of Management at Central State University, she finds that nearly every administrative decision originates from school administrators. The university has ______.

 

______ refers to assigning job responsibilities to a subordinate.

 

______ means that the person has the power and the right to make decisions, give orders, draw on resources, and do whatever else is necessary to fulfill a responsibility.

 

______ is the right to expect subordinates to perform their jobs and to take corrective action if they fail to complete those jobs.

 

The number of people who report directly to a supervisor is called the       of control.

 

The legitimate right to make decisions and to tell other people what to do is called ______.

 

The procedures that link the various parts of an organization for the purpose of achieving the organization's overall mission are called ______.

 

When an organization relies on division of labor and job specialization, it has a high degree of ______.

 

What is a company's board of directors responsible for? (Choose every correct answer.)

 

Which of the following are true of authority? (Choose every correct answer.)

 

Within the structure of an organization, differentiation is achieved through ______.

 

______ engineering is used to accelerate the pace of research and product development within the organization.

 

For the lean approach to be effective for an organization, what are key conditions that need to be met?

 

In organizations that use lean manufacturing, the emphasis on quality, speed, and flexibility is greater than the emphasis on which of the following?

 

The use of ______ is an important characteristic that makes traditional factories different from flexible factories.

 

McDonald's and Burger King have production processes that tend to be very standardized, with all customers receiving similar if not identical products. They are examples of companies that use ______.

 

Organizations with an organic structure and relatively few rules and formal procedures are generally ______ companies.

 

In contrast to most ISO standards, which describe a particular material, product, or process, the ISO 9001 standards apply in a general way to management systems at ______.

 

In order to increase efficiency and reduce spending, city planners in Irving, Texas employed ______ analysis to reduce the time taken to make street repairs by more that 50 percent.

 

Which principle of ISO 9001 focuses on establishing a vision, goals, and trust while providing employees with both the resources and inspiration to meet their goals?

 

W. Edwards Deming was a founder of the       management movement.

 

The approach that combines six sigma quality improvement techniques with initiatives that eliminate waste in time, complex processes, and materials is called ______.

 

Standardizing the processes to reach the lowest practicable level of any cause of customer dissatisfaction is one component of ______.

 

A high-involvement organization exhibits all the following characteristics EXCEPT ______.

 

______ management is a way of managing in which the organization is committed to continuous improvement of a product or service.

 

True or false: In a high-involvement organization, top management makes all company decisions.

 

A firm wishing to be a true ______ organization should have people who engage in disciplined thinking.

 

If one of the partners has expertise in technology or specific market segments, an alliance may eliminate the need to hire ______.

 

True or false: Strategic alliances allow participants to respond to customer demands or environmental threats faster and less expensively than on their own.

 

Successfully developing leadership in core capabilities can increase a company's ______ and competitiveness

 

Managers who want to strengthen their firm's ______ can do so by focusing on issues surrounding the firm's core capabilities.

 

Resources companies can deploy quickly and on an as-needed basis to reduce the need for information are known as       resources.

 

When units interact with one another to make accommodations to achieve flexible coordination this is referred to as coordination by ______.

 

An approach to get interdependent units that are required to meet deadlines and objectives to contribute to a common goal is known as ______.

 

Formalization is considered the appropriate method for organizations to use to help improve coordination and eliminate uncertainty in ______ situations.

 

What is the term for the existence of rules and regulations to govern how people interact in an organization?

 

The process of having routines and procedures be the same throughout a department or organization is called ______.

 

All the following are known benefits of a network organization EXCEPT which of the following?

 

A person who coordinates and integrates participants in a network is referred to as a(n) ______.

 

To be successful, a firm using the network structure must choose collaborators that ______.

 

Which of the following statements about a modular network organization are true?

 

To effectively manage a matrix structure, managers must recognize that the matrix is what?

 

All the following are possible disadvantages of the matrix form EXCEPT ______.

 

A ______ organization is composed of dual reporting relationships in which some managers report to two superiors: a functional manager and a divisional manager.

 

Which of the following are advantages of matrix organizations?

 

Dell Computers organizes its company into educational users, large business users, home users, and small business users. This is an example of a company using the ______ form of organization structure.

 

Which of the following is an advantage of the product divisional form of departmentalization?

 

Play Ball, Inc. began business by making shoes for athletes. It soon expanded and now manufactures and distributes clothing, sporting equipment, and protective sports gear worldwide. It is departmentalized by athletic equipment, shoes, and clothing. Play Ball utilizes which type of organizational structure?

 

Departmentalization that groups units around products, customers, or geographic regions refers to a(n) ______ organization.

 

All the following are shortcomings of the functional form EXCEPT ______.

 

All the following are approaches to departmentalization EXCEPT ______.

 

An organization with departmentalization around specialized functions such as production, marketing, or human resources, is called a ______ organization.

 

True or false: Departmentalization helps an organization deal with increasing complexity in its operation.

 

Which of the following behaviors by a staff department can reduce the conflict between line and staff departments?

 

In the Rite-Heel Shoe Company, the structure is based upon functional departmentalization. Mr. Heel, the company president, is concerned because there is a lot of conflict between the various functions. Mr. Heel should ______.

 

Which of the following are steps in effective delegation of a task in an organization?

 

When it comes to delegation, managers usually make the mistake of

 

Which of the following is NOT appropriate when delegating?

 

Effective delegation provides subordinates opportunities for which of the following?

 

A common pattern in a hierarchy is for people to have more ______ than ______.

 

In an organization, delegation refers to ______ authority and responsibility to ______.

 

______ is the right to expect subordinates to perform their job and to take corrective action if they fail to complete the job.

 

Kota has the same job title and duties as many others in his group, but everyone goes to him if they need help with their computers or any technical issues. Kota has ______.

 

Mary has five employees who report directly to her. This number of employees is known as her ______.

 

Most executives today believe that fewer hierarchical layers result in a ______ organization.

 

In the study by Lawrence and Lorsch, companies in complex and dynamic environments developed ______ levels of differentiation, while companies in simple, stable environments had ______ levels of differentiation.

 

Traditionally, authority resides in ______.

 

The study by Lawrence and Lorsch concluded that a high level of differentiation is found in ______ environments.

 

Which type of organization seeks to maximize internal efficiency?

 

An organic structure is much less ______ than a mechanistic structure. 

 

Which of the following are recommendations for delegating assignments more effectively? 

 

ISO 9001 is a series of     standards developed by a committee working under the International Organization for Standardization.

 

Frasier Industries has knowledge, expertise, and skill in producing surgical needles that allow the company to be a leader in the surgical needle market. This ability to lead in the industry is called a ______. 

 

The methods, processes, systems, and skills used to transform resources (inputs) into products (outputs) are known as ______. 

 

______ means that units that work on different tasks are put together so that work is coordinated into an overall product. 

 

Which of the following are practices that firms can engage in to ease the pain of downsizing?

 

Traditionally, companies used downsizing to lower costs and remain profitable. More recently however, in the face of increasing global competition, downsizing has become a means to improve    .

 

Managers who want to strengthen their firm’s      can do so by focusing on issues surrounding the firm’s core competencies.

 

Strategies aimed at reducing the total time it takes to deliver a product or service are referred to as    .

 

______ refer to the way all parts of the organization will work together. 

 

Six sigma product defects include all the following EXCEPT ______. 

 

Demands for total quality, customer service, innovation, and ______ have highlighted the shortcomings of the functional form. 

 

A decentralized organizational structure in which low-level employees have a direct relationship with customers and are held accountable for a good or service delivery is a(n)      -      organization.

 

The CEO is found at the operational level of the organization.

 

true or false: Accountability refers to the act of assigning tasks to a subordinate. 

 

A network organization that uses temporary arrangements among partners that can be assembled and reassembled to adapt to the environment is the        network organization, or virtual corporation.

 

Which of the following are elements of a traditional organization chart? (Choose every correct answer.)

 

True or false: The two-boss manager must learn how to be responsible to two superiors, one who is in charge of a product or division and the other who is in charge of a function. 

 

The key to managing a ______ structure is the realization that it is a process that requires managers to attend to the norms, values, and attitudes that shape how employees behave. 

 

True or false: To engage in mass customization successfully, all necessary tasks and processes (modules) must be completed by units within the organization. 

 

Which of the following statements about coordination is true?

 

For a lean approach to be effective, organizations must meet each of the conditions below EXCEPT:

 

All of the following are known benefits of a network organization EXCEPT:

 

With six sigma, the product or process is defect-free ______ of the time. 

 

For a matrix structure to work, middle or divisional managers must learn ______. 

 

    is the right to expect a subordinate to perform their job and to take corrective action if he or she fails to complete the job.

 

To effectively manage a matrix structure managers must realize that the matrix is:

 

Under conditions where the work is ambiguous and subordinates lack training, the optimal span of control would be ______.

 

Companies are able to mass customize products by organizing around independent operating units, called ______, that perform specific processes or tasks.

 

The ______ approach to manufacturing relies on having broadly trained employees, general-purpose equipment, and long-term, cooperative supplier relationships. 

 

Which of the following is NOT one of the general coordination methods?

 

True or false: Companies should commit to excellence and leadership in capabilities before they commit to winning market share for specific products. 

 

Managers must usually restructure their internal processes and relationships with customers in fundamental ways to achieve ______ quality. 

 

The authority levels of the organizational pyramid are commonly called the organization’s    .

 

When a manager assigns an employee a new task, that task is then the employee's ______.

 

Deming's 14 points of quality emphasized a ______ approach to management. 

 

True or false: Formalization is most appropriate in changing environments. 

 

Which of the following is true of networks?

 

The optimal span of control should be wider when which of the following factors are present? 

 

The systematic application of scientific knowledge to a new product, process, or service is called ______.

 

Before a company can win market share, it must commit to excellence and leadership in its ______. 

 

Informal authority is known to exist among people with particular 

 

To avoid problems of growth and size, large organizations can do which of the following?

 

Large organizations are typically    and    than small organizations.

 

Which of the following are the basic approaches to departmentalization? 

 

When using ______, interdependent units are free to modify and adapt their actions as long as they meet the deadlines and targets required for working with others. 

 

    creates problems for employees who may be unemployed, frightened, or unable to pay their bills.

 

Which of the following are some of the standards of management set by ISO 9001? 

 

After Symtec laid off 20 percent of its workforce, company managers noticed that the remaining employees struggled with the heavier workloads and lost their faith in management and the company as a whole. These employees are exhibiting    .

 

Jane owns Larry's Barbecue. She hired someone to make administrative and personnel decisions for the business who reports directly to her. This new manager has ______ to act in the owner's stead. 

 

When managers accumulate the right resources, combine them in ways that give the organization capabilities, and leverage or exploit their resources, they are managing ______. 

 

Which of the following are well-known advantages of functional departmentalization? 

 

Delegating work effectively offers which of the following advantages? 

 

The benefits of CIM include which of the following? (Choose every correct answer.) 

 

Under the functional form of departmentalization, managers become specialists rather than generalists. 

 

Flexible factories, in contrast to traditional factories, are characterized by ______. 

 

For a network structure to be successful, which of the following are necessary?

 

A small office with one physician, one nurse, and one bookkeeper would be an example of a ______. 

 

When a manger assigns an employee a new task, that task is then the employee’s    .

 

Which of the following are circumstances when flatter organizations are believed to work best? 

 

Continuous processes are characterized by which of the following?

 

Gaining ISO 9001 certification for a facility typically involves which of the following?

 

In JIT operations, what happens when a customer places an order? 

 

Sookie has worked diligently to re-orient the managers of her company toward involving people in improving all aspects of the business. Sookie's company is practicing ______. 

 

The CEO's power is derived from the ______. 

 

Which of the following are roles that brokers perform to aid integration and coordination in a network structured organization?

 

Which level of management includes office managers, sales managers, supervisors, and other first-line managers?

 

Which of the following statements are true about integration in an organization? 

 

Which of the following are true regarding product departmentalization?

 

The process of establishing rules and regulations to govern how people interact in an organization is called ______.

 

When all functions that contribute to a given product are organized under one product manager the company is using a ______ organization structure.

 

Which of the following statements are true concerning network organizations? (Choose every correct answer.)

 

Successfully developing leadership in core capabilities can increase a company's _______.

 

Orangell Services seeks to maximize internal efficiencies while emphasizing rigid organizational rules. It is using ______ structure.

 

In addition to emphasizing quality, speed, and flexibility, which of the following accurately describes lean manufacturing? (Choose every correct answer.) 

 

John Deere has divisions of its company headquartered in Latin America, Europe, Brazil, and Germany. This is an example of a company using a ______ type of organization structure. 

 

Companies create formal relationships called strategic alliances with which of the following? 

 

Randal Robinson works in Research and Development (R&D) for MNOP Corporation. Therefore, Randal works for a ______ department, rather than a line department.

 

When decision making is spread to lower levels throughout an organization, it is considered highly ______.

 

_____ refers to the process of establishing common routines and procedures that apply uniformly to everyone. 

 

The       organization groups all functions within a single division and then duplicates functions across all divisions.

 

Which of the following are true about matrix organizations

 

Place the following steps in effective delegation in the order, with the first step at the top. 

 

Categorize the approaches that managers might use to foster organizational integration according to when employees need to work closely together and when they need to rely more on individuals with talents and ideas.

 

Which of the following is not a benefit of simultaneous engineering?

 

The board of directors overseeing an organization is responsible for ______. 

 

The various jobs and reporting relationships between people in a firm are typically shown by means of a(n)       chart.

 

A centralized company with a mechanistic structure and many rules and formal procedures typically uses ______ technology.

 

CLM Technologies Inc. manufactures two products, and the production process is fully automated so that no human workers are on the factory floor. The factory runs 24 hours a day. This is an example of ______.

 

A company's knowledge, expertise, and skills that underlie its ability to be a leader in providing a range of specific goods and services is its ______.

 

A firm wishing to be a true learning organization should do which of the following?

 

An organizational form that emphasizes flexibility has a(n) ______ structure.

 

Oscar, the CEO of an international Internet security company, seeks input from his top management team and from lower levels of the company about the direction the company should take. By doing this, Oscar is building a ______.

 

When a company decentralizes its decision making and allows employees to rely more heavily on judgment than on rules, the company is using a(n) ______ structure.

 

A(n)       organization is a hybrid form of organization in which functional and divisional forms overlap.

 

An approach that involves feedback and discussions to jointly figure out how to approach problems and devise solutions that are agreeable to everyone is known as ______.

 

A collection of independent, mostly single-function firms that collaborate to produce a good or service is called a ______ organization.

 

Companies that provide goods and services in very low volume, such as restaurants or doctors' offices, are called ______.

 

If you are not delegating, you are merely ______ things; but the more you delegate, the more you are truly ______ an organization

 

In a functional organization, people have ______.

 

In private business enterprises, the ______ has ultimate authority of the organization.

 

A ______ is a formal relationship created with the purpose of joint pursuit of mutual goals.

 

Managers who wish to strengthen their firm's core capabilities should focus on ______.

 

Mass customization is the production of varied, individually customized products at the ______.



______ means that the organization is composed of many different units that work on different kinds of tasks and use different skills and work methods.

 

An operation that strives to achieve the highest possible productivity and total quality by eliminating unnecessary steps in the production process and continually strives for improvement is termed ______.

 

Strategies that help a firm to respond quickly to challenges are based on the firm's core competencies, strategic alliances, ability to ______, and to engage employees in achieving its objectives.

 

A strategy for enabling a firm to be responsive and competitive is developing leadership in its ______.

 

A system that calls for subassemblies and components to be manufactured in very small lots and delivered to the next stage of the production process just as they are needed is ______.

 

Which of the following is NOT a way that managers should manage core capabilities so the firm keeps a competitive advantage?

 

Which of the following statements serve to illustrate the conflicts between line and staff departments?

 

Which of the following tasks should NOT be delegated?

 

As tasks of organizations become increasingly complex, the organization inevitably must be ______ into smaller units.

 

The degree to which differentiated work units work together and coordinate their efforts is called ______.

 

A network of national standards institutions from more than 150 countries developed a series of voluntary quality standards known as _______.

 

Units that deal directly with the organization's primary goods and services are referred to as ______.

 

Units that support line departments are referred to as ______ departments.

 

Which of the following statements about the three types of technology configurations is true?

 

Which type of organization is structured around districts, territories, regions, or countries?

 

Within the structure of an organization, differentiation is created through ______.

 

Which of the following are typically included in the top management team?

 

Which of the following are some types of business functions that a functional organization might require? (Choose every correct answer.)

 

______ means that the person has the power and the right to make decisions, give orders, draw on resources, and do whatever else is necessary to fulfill the responsibility.

 

The number of people who report directly to a supervisor is called       of control.

 

Organizing around core competencies, learning organizations, and strategic alliances are three strategies that enable organizations to be more ______.

 

In organic organizations, people work more as ______ than as employees who take orders from the boss.

 

______ is a team-based approach that incorporates perspectives of all functions, resulting in a higher-quality product.

 

The ______ is personally accountable to the owners and the board of directors for the performance of the organization.

 

Lean manufacturing strives for high quality, speed, and ______.

 

Authority is characterized by which of the following?

 

The basic technologies for processing include which of the following? (Choose every correct answer.) 

 

Building an organization around groups of customers makes use of ______ structure.

 

The departments of a company that have responsibility for the principal activities of a firm, such as making or selling the products of the company, are called       departments.

 

An aspect of the organization's internal environment created by job specialization and the division of labor is ______. 

 

At Barney's Bats, Inc. top managers make all the decisions and pass them down to lower levels for implementation. Barney's Bats can be described as a(n) ______ organization. 

 

The expectation that employees perform a job, take corrective action when necessary, and report upward on the status and quality of their performance refers to ______. 

 

Large corporations have boards of directors that are elected by ______. 

 

The procedures that link the various parts of the organization for the purpose of achieving the organization's overall mission are called ______. 

 

Ruby recently accepted a job with a large insurance firm as an internal auditor. The insurance firm has strictly defined job responsibilities and lines of communication. For every decision that Ruby needs to make, approval must be obtained from upper management. Ruby has concluded that the insurance firm has a(n) ______. 

 

Which type of departmentalization is primarily useful in a stable environment with a low need for flexibility?

 

A wide span of control builds a(n) ______ organization. 

 

The degree to which different organizational units work together and coordinate their efforts is called ______.

 

______ is having the power and right to make decisions and to do whatever is necessary to fulfill the responsibility.

 

Narrow spans of control build ______ organizations.

 

______ means the work of the organization is subdivided into smaller tasks.

 

The process in which different individuals and units perform specific parts of the larger task is referred to as ______.

 

______ refers to assigning responsibilities to a subordinate.

 

The role of top management teams is to meet regularly with the ______ and to assist in making decisions.

 

Which of the following statements are true about an organization chart?

 

The use of computer-aided design and computer-aided manufacturing to sequence and optimize a number of production processes is called ______. 

 

Learning organizations are good at ______. 

 

The degree to which differentiated work units work together and coordinate their efforts is called _____.

 

Lauren's Linens is able to produce a wide variety of linens, allowing customers to select special features for their particular orders while still maintaining the low cost of a standardized, mass-produced product. Lauren's Linens is taking advantage of ______.