BUSI 335 Connect Quiz 1 Managing Change solutions complete answers

BUSI 335 Connect Quiz 1 Managing Change solutions complete answers 

 

Which of the following reasons makes it difficult for a practicing manager who is less interested in theoretical perspectives to know what works in the management of organizational change?

 

Process theories lack the ability to reveal the mechanisms or logics behind a sequence of events.

 

Which of the following statements is true of organizational change?

 

Identify the major problem faced by Sears Holdings Corporation two years after the merger of Kmart and Sears Roebuck.

 

Which of the following statements is a characteristic of process narratives?

 

Which of the following major problems did Starbucks face when Roz Brewer joined the business as chief operating officer in 2017?

 

In the context of assessing the depth of change, which of the following is an example of "not on the scale" changes?

 

In the context of assessing the depth of change, which of the following is an example of change that is categorized as "off the scale"?

 

Accounts of how other organizations have handled change can be a rich source of ideas that can be adapted creatively to address similar problems in other settings.

 

Changing organizations is as messy as it is exhilarating, as frustrating as it is satisfying, as muddling-through and creative a process as it is a rational one.

 

Tension exists when two or more apparently correct ideas contradict each other.

 

Which of the following is one of the steps taken by Eddie Lampert in response to the problems faced by Sears Holdings Corporation?

 

The reorganization of Sears Holdings Corporation under its chairman, Eddie Lampert, resulted in better collaboration and cooperation among various department heads.

 

Which of the following statements is true of transformational "off the scale" changes?

 

In the context of assessing the depth of change, _____ involves improving on current practices in organizations.

 

Unlike Starbucks' founder Howard Schultz, its chief operation officer Roz Brewer's management style focused on _____.

 

Which of the following was the outcome of the new organizational model implemented by Eddie Lampert, the chairman of Sears Holdings Corporation?

 

In the context of assessing the depth of change, _____ involves radically new business models and working methods.

 

In the context of different cultures in organizations, skilled change agents are most likely to struggle in _____.

 

Which of the following changes is most likely to create the most resistance in an organization?

 

Most estimates put the failure rate of planned changes at around 98 percent.

 

In the context of assessing the depth of change, which of the following is an example of deeper change?

 

When Mike Duggan was elected as the mayor of Detroit in 2013, the city had stark racial, economic, and social divisions.

 

Which of the following is a characteristic of organizational change?

 

The varied settings property of the literature on organizational change management means _____.

 

According to Paul Levy, which of the following will drive doctors, nurses, and administrators to seek constant improvements in the quality and safety of patient care?

 

Which of the following turnaround strategies was adopted by Paul Levy, the chief executive officer of the Beth Israel Deaconess Medical Center (BID), in 2002?

 

Which of the following major problems did Beth Israel Deaconess Medical Center (BID) face in 2002?

 

In 2011, 50 to 70 percent of all sales in J. C. Penney Company, Inc. were discounted, based on a _____.

 

Which of the following was a step taken by Ron Johnson when he was appointed as the chief executive officer of J. C. Penney Company, Inc.?

 

According to an analyst referred to in the text, which of the following was missing when Ron Johnson, the chief executive officer of J. C. Penney Company, Inc., talked about the six Ps?

 

Which of the following is the first and most serious mistake committed by Ron Johnson, the chief executive officer of J. C. Penney Company, Inc.?

 

Which of the following features of the literature on change management makes it difficult to access and to absorb?

 

Which of the following is most likely an advantage of adopting a multiple perspectives approach to the management of organizational change?

 

According to research evidence, which of the following management styles is likely to be more open to change?

 

Based on research evidence, top-down management and rules-based management styles suggest that:

 

Which of the following statements is true of active learning?

 

In the context of assessing the depth of change, which of the following changes falls at the top of the scale?

 

Paul Levy's turnaround strategy in the Beth Israel Deaconess Medical Center (BID) was based on two themes: transparency and commitment to quality

 

Paul Levy, the chief executive officer of the Beth Israel Deaconess Medical Center (BID), promoted a silo working environment.

 

Eddie Lampert, the chairman of Sears Holdings Corporation, restructured the company as a classic retailer

 

Change is a political process because there are often "winners and losers."

 

It is best to use shallow changes to address strategic challenges

 

Identify an accurate statement about organizational change.

 

Which of the following are advantages of adopting a multiple perspectives approach to change management? (Check all that apply.)

 

Process narratives are based on what is known as ___________ ___________

 

An accurate statement about conceptual spread is that _______.

 

When two or more apparently correct ideas contradict each other, a _________ is said to exist.

 

Which of the following is the most significant property of change literature?

 

Organizational change is most likely to be successful if a systematic approach to change has political support.

 

An attribute of shallow changes is that ___________.

 

Which of the levels of depth of change involves improving on current practices?

 

Using shallow changes to address strategic challenges may be appropriate.

 

It is more appropriate to think in terms of shaping the change process rather than controlling it.