BUSI 342 MindTap 3 Retaining and Recruiting Human Capital Assignment solutions complete answers

BUSI 342 MindTap 3 Retaining and Recruiting Human Capital Assignment solutions complete answers 

 

Which of the following is the easiest way for recruiters to easily and accurately track responses to advertisements in various media while maintaining a large applicant population?

 

Older employees tend to have lower job satisfaction than younger employees.

 

The intangible rewards that people receive for working come in the form of pay, incentives, and benefits.

 

Which of the following is a feature of Internet recruiting?

 

Customer dissatisfaction is a direct cost of absenteeism.

 

One of the determinants of employees' willingness to exert effort is the degree to which they value the rewards offered by the organization.

 

Employers can properly evaluate and manage employee work attitudes by regularly surveying employees.

 

Many talented teachers at Sunnydale High School resigned from their jobs in the past year. The Administrative President of the school board is in a fix and is unable to identify a reason for this attrition. The school pays competitive wages to its teachers and even gave them a pay hike recently. In this scenario, which of the following points should Sunnydale's Administrative President keep in mind when devising a solution to the problem?

 

The average time lost per absent employee during a specified period of time is known as the _____.

 

Recruiting is exclusively an administrative function rather than a part of strategic HR planning.

 

Alan, an HR manager at Iris Inc., wants to measure the absenteeism rate of the company. Which of the following equations should Alan use to accurately compute the absenteeism rate?

 

Carlos, the HR Director of a large paper manufacturing company, is studying the company's turnover costs. He has accounted for most of the easily calculable costs, but he is concerned about the hidden costs of turnover. Given this information, which of the following is most likely a cause of concern for Carlos?

 

Which of the following best describes presenteeism?

 

Which of the following is true of school recruiting and college recruiting?

 

Loyalty is a reciprocal exchange between organizations and their workers. 

 

Internet recruiting can limit the fairness in hiring because:

 

Decreased customer service is a hidden cost of turnover.

 

In the context of turnover costs incurred by a company, vacancy costs primarily include supervisory time, pay rates to prevent separations, and exit interview time.

 

According to Frederick Herzberg's motivation/hygiene theory, which of the following is a hygiene factor?

 

Mining résumés is a software approach to getting the best-fitting résumés from a big database.

 

All individuals looking for a job in a particular geographic area are referred to as the labor force population.

 

Functional turnover represents a positive change for organizations.

 

The rejection rate of a company explains:

 

The percentage of applicants hired divided by the total number of applicants offered jobs is called the _____.

 

Internet recruiting generates a high number of applicants and increases the work of HR staff far beyond traditional recruiting methods.

 

Maria is an employee at Lyric Inc. Her colleagues describe her as friendly and gregarious. She is a good team player and is always willing to help others. She also likes socializing with her colleagues outside of work. In the context of David McClelland's three needs theory, Maria is most likely driven by a need for _____.

 

Contingency firms charge a client a set fee whether or not the contracted search is successful.

 

An organization with a strong union is more likely to have less flexibility than a nonunion company in deciding who will be hired and where a newly hired person will be placed.

 

Recruiting should be viewed as a type of organizational marketing and should be consistent with an organization's overall presentation of its image.

 

Labor unions can benefit employers by:

 

Severity rate is defined as the percentage of time lost to absenteeism.

 

Niche job sites are more useful for recruiting applicants with specific technical skills than are general job boards.

 

Work rule violation is the most common cause of voluntary turnover.

 

Mark was terminated by his company because of his poor client management skills, which resulted in the company losing one of its major clients. Mark's termination best exemplifies _____.

 

A no-fault policy in organizations allows employees to manage their own attendance.

 

Which of the following best exemplifies voluntary turnover?

 

Which of the following best exemplifies involuntary turnover?

 

Generation Y workers value meaningful work and an opportunity to actively contribute to work policies and arrangements.

 

The designation EEO/M-F/AA/ADA in the employment advertisements of an employer indicates that:

 

Utilizing employee referrals of family members and friends is an unethical recruiting method.

 

One of the best ways to analyze the effectiveness of a media advertisement is to:

 

In a(n) _____, individuals are asked to explain their reasons for leaving an organization.

 

According to Abraham Maslow's hierarchy of needs theory, a person strives to satisfy his or her higher order needs first.

 

Which of the following statements is true of employee leasing firms?

 

In the context of equity theory, which of the following is considered an input?

 

Which of the following statements is true of Internet job boards?

 

Which of the following statements is true of employee turnover?

 

Employment agencies typically have their own workforce, which they supply by contract to employers with jobs.

 

The group of applicants that is available to an organization when it uses a particular recruiting approach, such as Internet job boards, is called the applicant population.

 

In the context of equity theory, which of the following is considered an outcome?

 

Symphony Inc. has a culture of open communication and trust. Joel, an HR Manager at the company, wants to assess the level of current employee satisfaction and engagement. He has planned to conduct interviews with the employees of the organization to gain valuable insights on what motivates them to continue working for the organization. Which of the following types of interviews should Joel conduct in this scenario?

 

The purpose of the job posting system in an organization is to provide employees with more opportunities to move within the organization.

 

Fifty employees of GlowFax Inc. quit the company this year. Thirty-five of the employees left by choice, while the rest were asked to leave either because of poor performance or high absenteeism. The total number of employees in the company was 270 in January. The midyear employee count was 250, and the number became 220 at the end of the year. What is GlowFax's turnover rate for this year?

 

Paid orientation time is a separation cost involved in turnover.

 

Stacy, an HR Manager at Stack Bank, posts a job advertisement for the position of loan officer on the website of the American Bankers Association. This will allow Stacy to determine the _____ for the role of a loan officer.

 

Psychological contracts between employers and employees are similar across cultures.

 

Which of the following is used by employers to address the issue of job satisfaction among employees?

 

Calculating the average amount of time it takes from contact to hire for each source of applicants allows a firm to most accurately:

 

According to the two-factor theory, interpersonal relationships are considered motivators.

 

Recruiters have completely stopped using newspaper ads as a tool for external recruitment because job seekers use the Internet almost exclusively even in smaller cities and towns.

 

Which of the following represents an employer applying the principles of positive reinforcement to address absenteeism?

 

An example of a special labor market is suppliers and contractors for U.S. military forces.

 

Trust is a visible reflection of the ethical culture of an organization.

 

_____ compare the number of applicants at one stage of the recruiting process with the number at the next stage.

 

Higher unemployment rates usually mean more dissatisfied employees in the workforce.

 

LinkedIn is a well-known professional social networking website. 

 

Train Tax, a tax preparation company, has identified that the total cost of its employee benefits contributes to 30 percent of the company's expenses. Which of the following should be incorporated by Train Tax to reduce its cost associated with employee benefits?

 

Cullen & Associates uses a private employment agency to hire engineering staff. The company pays a fee to the employment agency every time it hires a candidate provided by the employment agency. In this scenario, Cullen & Associates is most likely using the services of a _____.

 

Which of the following performance criteria is a quantitative measure of a recruitment process outsourcing firm?

 

Solange Allure Inc., a cosmetics company, is moving its operations from Bogalusa, Louisiana, to Seattle, Washington. Solange Allure will be changing its occupational labor market.

 

A financial services firm conducted an attitude survey and asked its employees to respond candidly to the survey questions. It was found that although employees were generally satisfied with their pay, they were dissatisfied with the organization's management style, promotion practices, and training programs. To manage these concerns, it is best recommended that HR _____.

 

One advantage of leasing employees is that:

 

In the context of the types of executive search firms, _____ charge a client a set fee whether or not the contracted search is successful. 

 

The number of absences per 100 employees each day is known as the _____.

 

In its most basic sense, _____ involves the positive feelings and evaluations individuals have about their employment.

 

John's Hospital is recruiting for the post of oncology nurse practitioner. Which of the following will most likely help the hospital target qualified applicants?

 

Hugo Gonzalez, the CEO at Hugo Tech Inc., believes that male employees are likely to switch jobs more frequently than female employees. He instructs his HR team to favor female candidates over male candidates in the recruitment and selection process. Which of the following is most likely true of the recruitment practice at Hugo Tech?

 

In the context of the types of executive search firms, _____ charge a fee only after a candidate is hired by a client company.

 

Identify an intangible item in a psychological contract.

 

Who developed the earliest need-based theory of human motivation?

 

Regulations established by the U.S. Internal Revenue Service and the U.S. Department of Labor determine which workers qualify as independent contractors.

 

Which of the following is the first step in the process of managing retention?

 

Which of the following is a characteristic of flexible staffing?

 

Calculating the acceptance rate helps identify how successful an organization is at hiring candidates.

 

HR actions such as information sharing tend to increase individuals' turnover intentions.

 

Employee productivity is a tangible aspect of psychological contracts.

 

Churn refers to the practice of hiring _____.

 

Which of the following is an example of good recruiting efforts in an organization?

 

Compared to internal recruiting, an advantage of external recruiting is that:

 

_____ is the desire that exists within a person that causes that individual to act.

 

A long-term measure of recruiting effectiveness is to compare the number of past applicants who became successful employees with the number of applicants against whom they competed for their jobs.

 

Yield ratios measure the quality of job applicants. 

 

Which of the following is an advantage of internal recruitment?

 

How does an exit interview help an organization in its employee retention efforts?

 

Which of the following is a feature of job posting?

 

The success base rate is a long-term measure of whether the HR function has provided productive, long-term employees for an organization.

 

Which of the following is an intangible item in a psychological contract?

 

Santiago, the HR Director at Illumin Media, notices that the proportion of minorities in his company's managerial ranks is too low. To solve this issue, Illumin Media should emphasize internal recruiting methods over external recruiting methods.

 

Patricia was placed at Oliver & Co. through a temporary service firm for two months. Because of her outstanding performance, Oliver & Co. wants to hire Patricia for a full-time position. Given this scenario, which of the following statements is most likely to be true?

 

The performance–reward linkage described in expectancy theory refers to employees' beliefs that working harder will lead to better performance.

 

Rosario quit CoverCorp Inc. without completing a high-priority project that she was handling. The four remaining members of her team had to work overtime to complete the project, and they demanded adequate compensation to justify their extra hours of work. In this scenario, the amount subsequently paid to them best exemplifies _____.

 

Which of the following candidates has the highest probability of being rejected by a U.S. organization that follows ethical HR practices and recruits nontraditional diverse workers?

 

Web-based job postings and social media are more expensive than newspapers.

 

A(n) _____ typically hires the staff of an employer and writes paychecks, pays taxes, prepares and implements HR policies, keeps all the required HR records for the employer, and bears legal liability for a fee.

 

Which of the following is a direct cost of absenteeism?

 

Internships give college students the opportunity to work for different companies and gain important career exposure.

 

According to equity theory, outcomes received by a person can be either tangible or intangible.

 

A disadvantage of Internet recruiting is that it generates a large number of passive job seekers.

 

In the context of Abraham Maslow's hierarchy of needs theory, the highest human need is the need for _____.

 

Charu, an efficient waitress at a family restaurant, consistently gets low tips from customers. She announces that she is quitting her job to take another job at a newly opened casino. This best exemplifies _____.

 

Twitter is popular among recruiters because it does not have any character limit.

 

_____ can be calculated as the percentage of workers who remain in a firm from one point in time to another point in time.

 

Job fairs are primarily useful for _____.

 

Edison Inc., an electrical utility company, is venturing into a business in which electricity is generated through solar and wind energy. Which of the following job recruitment strategies should be incorporated by the HR Director at Edison to reduce the existing disparate impact in the company?

 

In the context of the motivation/hygiene theory, which of the following is considered a motivator?

 

Twitter is an example of an Internet job board.

 

Which of the following is true of internal recruitment?

 

The process of generating a pool of qualified applicants for organizational jobs is called _____.

 

At Piaffique Inc., 15 employees quit and an additional 10 employees were fired for poor performance this year. The company's midyear employee count was 50. What is Piaffique's turnover rate for this year?

 

Which of the following is true of the disciplinary approach used by organizations to address absenteeism?

 

Argon Inc. has had a high turnover rate in the past quarter. The HR managers of the company want to assess and manage employee work attitudes to ensure good retention. Which of the following tools is most likely to help the HR managers evaluate employees' feelings and beliefs about their jobs and the organization?

 

Which of the following organizations is most likely to benefit from external sources of recruitment?

 

Paul, the Director of Recruitment at an insurance company, finds that the company has a disparate impact on the proportion of Hispanic employees compared to the proportion of Hispanics in the labor market. Which of the following steps should Paul take to solve the problem most efficiently?

 

Which of the following performance criteria is a qualitative measure of a recruitment process outsourcing firm?

 

Colette Value Inc., a game development firm, has received a new project that involves the development of a mobile game. The project must be completed within a year. The company, however, is facing a shortage of mobile game developers and must hire 50 developers to ensure the timely completion of the project. As a result, the firm decides to take part in a job-related event that would give the firm access to a large pool of applicants at the same time. Which of the following recruitment options has Colette Value decided to use to find a large number of suitable candidates in a short time?

 

Which of the following recruitment options is most likely to target applicants specifically interested in the job field and reduce the number of less-qualified applicants?

 

Lumina Inc. had 4,900 employees at the beginning of 2014. During the first half of the year, the company had no attrition. The company's profits were high, and its training and orientation programs were efficient. It continued to hire at a healthy pace and had 5,000 employees at midyear. However, in the second half of the year, 200 employees were laid off and no new hiring took place. What is Lumina's turnover rate for 2014? 

 

Maslow’s hierarchy and Herzberg’s two-factor theory are similar in that they both focus on 

 

A manager who rewards the employee sales staff with stuffed animals and ugly tee-shirts that no one wants should consider which component of the expectancy theory of motivation?

 

Gina is an employee who demonstrates strong     as a self-starter and has the determination and dedication to work through challenging assignments.

 

Which of the following is a component of psychological contracts?

 

The founding members and initial employees at a new non-profit organization have high levels of     because they deeply believe in the organization’s goals and want to remain within the organization to help it achieve its goals.

 

Which of the following is a characteristic of an engaged employee?

 

Which of the following is an example of involuntary absenteeism?

 

Which of the following is a direct cost of absenteeism?

 

Technology workers at TrustTech manage their own attendance. TrustTech has a policy in which the reason for the absence is not considered. If absenteeism becomes excessive, then disciplinary action can occur. Which absenteeism policy best describes that used by TrustTech?

 

Which of the following is most clearly an example of controllable turnover?

 

The     consists of all persons who are actually evaluated for selection.

 

can be done to improve the number and quality of recruiting candidates, and to reduce the internal HR employee time devoted to recruiting.

 

Workers4U is     that has its own workforce of janitorial, maintenance, and security guard workers, which it supplies by contract to organizations which need these types of workers.

 

Leo is a security guard employed by a professional employer organization (PEO); Leo prefers his employment situation with the PEO because he     than are typically offered by small business employers.

 

Which of the following is a challenge of utilizing flexible staffing?

 

According to EEOCs guidelines, which of the following terminologies is permissible in job advertisements?

 

Which of the following is a disadvantage of Internet job boards?

 

A disadvantage of Internet recruiting is that 

 

Which of the following is an advantage of external recruiting?

 

The     can be determined by comparing the number of past applicants who have become successful employees against the number of applicants they competed against for their jobs, using historical data within the organization.

 

 

Which of the following is a replacement cost that is caused by turnover in a company?

 

BioLabs Inc. is in the process of laying off 10 percent of its shipping and receiving employees. At the same time, it is hiring new hourly staff. This scenario best exemplifies _____.

 

An example of yield ratios is the proportion of the number of applicants who received a job offer to the number of applicants who were interviewed in the final round of the selection process.

 

Frederick Herzberg proposed _____.

 

According to Abraham Maslow, soon after a person has fulfilled his or her safety needs, he or she will strive to fulfill his or her _____.

 

The term _____ refers to the unwritten expectations employees and employers have about the nature of their work relationships.

 

Loyal employees report less job tension than employees whose loyalty is low.

 

Which of the following is an example of an external source of recruitment?

 

Studies have shown that women are more likely to apply for a job when the job ad contains the word _____.

 

In the context of Abraham Maslow's hierarchy of needs theory, which of the following needs will a person strive to fulfill first?

 

Which of the following is a direct cost of absenteeism?

 

Functional turnover occurs when key individuals leave an organization, often at crucial times.

 

In the context of the motivation/hygiene theory, which of the following is considered a hygiene factor?

 

In the context of labor markets, _____ consists of all persons who are actually evaluated for selection.

 

Higher pay and benefits are often the best solution to employee engagement. 

 

The percentage hired from a given group of candidates is called the _____.

 

Priam Designs Inc. is recruiting fashion designers through LinkedIn. This recruiting approach typically provides direct access to the _____.

 

Money is the main reason people leave organizations

 

The _____ includes all individuals available for selection if all possible recruitment strategies are used.

 

Which of the following is a tangible item in a psychological contract?