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BUSI 342 Quiz 3 Managing Talent and Compensation Systems solutions complete answers
BUSI 342 Quiz 3 Managing Talent and Compensation Systems solutions complete answers
In the context of the types of benefits offered by employers, which of the following is a voluntary benefit?
_____ is especially useful when supervisors do not have the opportunity to observe each employee's performance.
Which of the following statements is true of a discretionary system of determining bonuses?
Which of the following statements is true of objective and subjective measures of performance appraisals?
If a rater has seen only a small specimen of an employee's work, the appraisal may be subject to _____.
Which of the following is a common first step in expanding globally by using non-equity business approaches?
In the context of economic interdependence, identify a true statement about globalization.
In which of the following international orientations do home-country approaches dominate and operations in other countries are typically copied from the home country?
Companies seek global expansion to decrease their economies of scale.
A career plateau is most likely to occur when:
Which of the following is an impact of development on an individual's career?
Marcie and Andrew are married. They are both professional employees at the City Zoological Park. Marcie is an exotic-animal veterinarian specializing in big cats, while Andrew is a designer of animal exhibits. The HR Director of a zoo in a different city wants to hire Marcie as Chief of Veterinary Medicine of the zoo. Given this scenario, which of the following actions should the HR Director most likely take to ensure that Marcie accepts the job offer?
Pay grades are groupings of individual jobs that have different values for the organization.
Which of the following statements is true of the salary-only approach?
The World Federation of People Management Associations is a professional association for HR professionals who oversee HR practices in multiple countries.
Psychological testing is appropriate only when the testing and feedback processes are administered by a qualified professional.
In the context of talent development approaches, outdoor experiential activities as a development tool for individuals in teams _____.
Artificial intelligence has the ability to help with talent development activities in companies.
Compliance with FLSA provisions on employee compensation is enforced by the National Labor Relations Board.
Organizations that value consistency and hope to encourage employee mobility may favor a more customized approach to compensation, while those that wish to encourage local adaptation will likely choose a more standardized approach.
In the context of global career concerns, which of the following statements is true of repatriates?
In organizational cultures based on an entitlement approach, performance evaluations link results to employee compensation and development.
Clarence is the Assistant Vice President of Quality Control for a medical equipment manufacturing firm. The management of the firm has given Clarence paid leave of three months to boost his morale. As a result, Clarence is currently teaching science in a high school in Haiti. At the end of the school semester, he will resume his job duties with his employer. Clarence is most likely _____.
Organization-centered career planning requires an individual employee to take charge of his or her career and chart a path of advancement through his or her organization.
In the context of compensation for international assignments, which of the following is a difference between the home-country-based approach and the host-country-based approach?
Cost reduction is classified as a work unit/team incentive.
Which of the following is a difference between the geocentric orientation and the ethnocentric orientation?
In the context of performance information, which of the following is an example of behavior-based information?
Which of the following is most likely to help retain employees who are in high demand and improve their performance?
_____ occurs when an evaluator's values or prejudices distort the rating.
Codetermination refers to the shared mind-set of a group of people that distinguishes them from others in the world.
Asaii is a transnational health food company with operations in many countries around the world. Asaii places a strong emphasis on each country's environment by procuring unique natural products. The yield from each region is processed according to proven local practices. Asaii's policies rely heavily on the traditions and norms of each country. Which of the following international orientations has Asaii adopted?
The FLSA established overtime pay requirements for nonexempt employees at 1.5 times the regular pay rate for all hours worked over _____.
In the context of graphic rating scales, which of the following is a behavioral dimension?
In the context of talent development approaches, one of the underlying foundations of coaching is _____.
Performance standards should be established before work is performed because they define the level of satisfactory job performance.
The focus of gainsharing is to increase discretionary efforts.
A court order that directs an employer to set aside a portion of an employee's wages to pay a debt owed to a creditor is known as _____.
Integrating performance appraisal ratings with pay changes can be done through the development of a merit-based performance matrix.
An effective performance management system should:
Which of the following is typically the last stage in implementing a guided self-appraisal system using management by objectives (MBO)?
Which of the following is most likely to make managers more responsive toward employees?
The Organisation for Economic Cooperation and Development is a consortium of 45 democratic nations that aims to foster sustainable international trade and economic development.
Variable pay plans attempt to provide tangible rewards, or incentives, to employees for performance beyond normal expectations.
The rate paid for a job by a majority of the employers in the appropriate geographic area determines _____.
Job loss as a career transition has been most associated with downsizing, mergers, and acquisitions.
By the time men and women have been out of school for six years, on average, women have worked much more time than men.
The leniency error occurs when ratings of all employees fall at the high end of the scale.
Mettle Inc. is a multinational toy manufacturing company based in the United States. It has factories and offices in many countries around the world. In all its foreign offices, Mettle Inc. has applied the practices, policies, and culture followed in its U.S. office. As a result, Mettle Inc.'s operations are standardized across all countries. Which of the following international orientations has Mettle Inc. adopted?
The entitlement philosophy assumes that compensation decisions reflect performance differences.
Medici and Athena are companies that manufacture medical equipment. The two companies have partnered for a unique project to create a specialized X-ray machine with the latest and the most expensive technology available. Medici and Athena will share their knowledge and resources as well as ownership and risk in the investment. However, each company will retain its own business identity. Which of the following business forms have Medici and Athena adopted for the project?
Which of the following statements is true of the development of human resources?
When opportunities for promotion in an organization are scarce, a good way to keep employees motivated and develop their talents is _____.
In the context of career plateaus, lateral transfers can be beneficial if _____.
The cognitive component of intercultural competence training is most likely to include:
In the context of compensation for an expatriate, which of the following statements is true of the home-country-based approach?
Under a straight piece-rate system, wages are determined by dividing the number of units produced by the piece rate for one unit.
In the context of performance information, which of the following is an example of results-based information?
The contrast error occurs when a rater scores an employee high on all job criteria because of performance in one area.
The _____ allows the rater to mark an employee’s performance on a continuum indicating low to high levels of a particular characteristic.
The relationship between job value as determined by job evaluation points and job value as determined by pay survey rates is shown by a _____.
According to critics, which of the following alliances, formed in 1994, has encouraged employers in the United States to relocate jobs to Mexico where pay is much lower than in the United States?
Union-led agreements and political support in Germany have encouraged employee wages in that country to steadily increase.
The _____ method lists the individuals being rated from highest to lowest based on their performance levels and relative contributions.
In the context of the careers of women, which of the following statements is true?
When conducting performance appraisals, Steve, an Operations Manager at Pucoy Inc., provides his team members with feedback about their work and discusses areas of improvement for their future growth in the company. In this scenario, Steve demonstrates a(n) _____ use of performance appraisal.
Michael is an employee of TechNew Corporation, a multinational enterprise based in the United States. He worked on an overseas managerial assignment in Chile for five years. During this period, he enjoyed a high degree of flexibility and autonomy. Michael is now set to return to the home-country office. Which of the following is most likely to happen in this scenario?
Which of the following is true of a pay adjustment matrix?
The Equal Pay Act of 1963 prohibits companies from using different wage scales for men and women performing substantially the same jobs.
Which of the following uses of performance appraisals looks within the organization to provide consistency between individual and organization performance?
In the context of individual career challenges, both employees and companies often find relocation undesirable because of personal hardships such as leaving a support system and finding suitable work for a trailing spouse.
When an HR manager does career planning for a high-potential employee who has a spouse with a professional occupation, it would be a good idea to consult with both the employee and the spouse.
Which of the following is a key difference between union management relations in the United States and union management relations in other countries?
TrueFoods, a packaged food manufacturing company, intends to expand its business in another country. However, it wants to do so with limited investment and risk. To this end, it partners with an overseas condiments company. As a result, both TrueFoods and the condiments company generate higher sales by promoting each other's products. Which of the following business forms does this scenario illustrate?
Nonfinancial rewards cannot be used as incentives in pay-for-performance plans.
Which of the following is a disadvantage of using comparative methods for performance appraisal?
The modeling process of leadership development is limited to straightforward imitation and copying.
Assuming that all high-potential individuals crave challenge and opportunity can lead to superior results.
An individual whose pay is above the range for a job is referred to as a green-circled employee.
Identify a true statement regarding globalization.
If an organization has implemented competitive pay practices and has a fair and reasonable pay structure, employee concerns about inequity can be reduced by sharing this information.
Nelson, the HR Director of a large organization, is concerned about the lack of a large internal pool of talent for middle and upper management jobs. He feels there may be employees with high management potential in lower-level jobs who have not been identified and selected for development. To most accurately identify such employees, Nelson should:
Which of the following is a tool that helps people determine preferences among vocational occupations?
As companies become larger, the benefits of formal succession planning become fewer.
Japan and Germany top the list for hosting the highest number of multinational enterprises.
Which of the following statements is true of a multinational enterprise with a geocentric approach?
Pay compression occurs when the pay differences among individuals with different experience and performance levels become small.
The _____ is the tendency to rate people relative to others rather than against performance standards.
In the context of individual career challenges, one concern that women who sequence have is that _____.
Employees working in isolation or possessing unique skills may be particularly suited for _____.
A tribe resides along the Amazon river. The people of this tribe are open with each other and pursue gratification of their wants and desires freely. They place a strong emphasis on the future and do not believe in the regulation and suppression of individual desires. In the context of the dimensions of country cultures developed by Dutch scholar Geert Hofstede, this tribe is most likely to have _____.
Which of the following is a metric of sales programs in variable pay plans?
Which of the following business forms is likely to present the greatest risk to an expanding firm in the context of both financial and human investments?
Long-term succession planning in an organization should _____.
_____ is a technique for distributing ratings that are generated with any of the other appraisal methods and comparing the ratings of people in a work group.
Representative of the general pattern of career and life periods is the idea that careers are not predictably linear but cyclical.
The percentage of union membership is the highest in continental Europe, followed by the Scandinavian countries.
CottonOn is an apparel manufacturing company in Canada. It enters into a business arrangement with a firm in China. This arrangement grants the Chinese firm the right to use CottonOn's business model and brand to generate profits. In return, the Chinese firm has to pay a fee to CottonOn. This scenario most likely exemplifies _____.
Which of the following is a difference between the ethnocentric orientation and the polycentric orientation?
The major purpose of 360-degree feedback is to increase uniformity by soliciting like-minded views.
The high turnover rate of nursing staff is a major concern at Briar Mountain Regional Medical Center. Many experienced nurses resist moving into management despite having adequate managerial skills and being offered managerial opportunities, but exit interviews indicate that many of the best nurses leave Briar Mountain because they feel they cannot advance in the organization. Which of the following steps would be the most efficient in reducing the turnover of the nursing staff?
In a performance-driven organizational culture, employee rewards vary little from person to person and have little to do with differences in individual performance.
Which of the following is true of the demographic trends in many developed nations around the world?
Cherry is a smartphone manufacturing company based in India. The sales of Cherry phones are declining because of intense competition from similar products in the market. Cherry decides to pursue global opportunities by opening marketing and sales offices in Indonesia, Malaysia, and the Philippines. With this move, the company hopes to reduce investment risk and achieve stable sales. Which of the following is most likely the reason for Cherry's decision to pursue global expansion?
Special benefits—usually noncash items—for executives are termed _____.
A supervisor’s rating of an employee’s attitude is classified as an objective measure of performance.
Anne’s supervisor is enthusiastic about introducing outdoor training to her organization. Anne is concerned that it may not be appropriate because of the physical nature of the training and the hazards involved. A number of Anne’s subordinates are over 50 and some are physically challenged. Anne’s concerns are realistic.
Which of the following is true of performance standards?
Merchandise, gift certificates, and travel are the most frequently used incentives for recognition awards.
Critics of globalization cite the extremely high wage rates paid by some international firms.
Employers in the United States are required by law to provide paid holidays, vacation, and sick leave to all employees.
Plateaued employees may be a problem for an organization because _____.
Which of the following is an objective measure of performance?
Senior managers and executives are often hired from outside a firm because _____.
Which of the following is true of the point factor method of job evaluation?
Two small computer manufacturing companies, Zeus and Accent, combine their businesses together to create a larger, new business entity with a new name and logo. Which of the following business forms does this scenario illustrate?
In the context of compensation for an expatriate, which of the following statements is true of the host-country-based approach?
The HR Department of Total Utilities has an automated talent management system. This system helps the company create and manage individual career paths for all employees and design career-advancing programs based on employee potential and needs. The department also organizes career workshops and counseling sessions to help employees identify their strengths and interests. All of these aspects provide the employees of Total Utilities with a logical progression between jobs in the company. This scenario most likely exemplifies _____.
An informal appraisal is used when a system is in place to report managerial observations and assessment of employee performance.
The glass ceiling refers to the situation in which women rapidly progress into top and senior management positions.
The most prevalent forms of organization-wide incentives are piece-rate systems, sales commissions, and individual bonuses.
Which of the following international orientations adopted by multinational enterprises places a strong emphasis on each country as a unique environment?
In the context of compensation for international assignments, Australia, Sweden, and France offer the best-designed benefit programs to employees.
Development of performance standards is typically the first stage of a guided self-appraisal system using management by objectives (MBO).
The _____ method requires a manager to prepare a written statement describing each employee's performance during the rating period.
The term _____ refers to a relationship in which experienced managers in a company aid individuals in the earlier stages of their careers.
The straight commission system is the most frequently used form of sales compensation.
The North American Free Trade Agreement promotes free trade between the United States, Cuba, and Mexico.
Onesty Inc. is a manufacturer of handmade paper greeting cards. It has production and sales offices in the United States, the United Kingdom, Japan, and India. Onesty manufactures and sells greeting cards according to the traditions and festivals in each of these countries. Its policies and practices too vary widely in these countries. Which of the following international orientations has Onesty Inc. adopted?
The forced distribution method lists the employees being rated from highest to lowest based on their performance levels and relative contributions.
Josh is 32 years old. After graduating with a bachelor's degree, he worked for a financial organization for seven years and received three promotions during that period. Recently, he was fired by his employer; he is now working part-time as a bartender while training as an X-ray technician. Josh is experiencing _____.
A disadvantage of the outsider rating approach is that outsiders may not know the important demands within the work group or organization.
Which of the following statements is true of population demographics around the world?
Which of the following is true of green-circled employees?
Leah LLC, a producer of sporting goods, used to provide its employees with a stock option plan. After organizational restructuring, the management decides to replace the stock option plan with profit sharing. Which of the following is true of Leah LLC?
In the critical incident method, a manager keeps a written record of both favorable and unfavorable actions performed by an employee during the entire rating period.
Performance appraisal has a broad organizational focus.
Which of the following is included in the narrative method of performance appraisals?
Which of the following is typical of the entitlement philosophy of compensation?
Companies seeking globalization can review the guidelines developed by the Organisation for Economic Cooperation and Development on operating internationally to become a multinational enterprise.
Stock option plans give employees the right to purchase a(n) _____.
The _____ occurs when a low rating on one characteristic leads to an overall low rating.
Which of the following is a subjective measure of performance?
Raul, an HR Manager at Rexi LLC, is responsible for implementing a guided self-appraisal system using management by objectives (MBO) in his organization. He starts by establishing objectives that are realistically attainable. Which of the following is most likely to be Raul's next step?
In the context of global business approaches, which of the following statements is true of non-equity business forms?
The practice of using fewer pay grades with much broader ranges than in traditional compensation systems is called broadbanding.
A percentage of the revenue generated by sales that is given to an agent or salesperson is called _____.
The _____ occurs when a rater gives greater weight to information received first when appraising an individual’s performance.
In the context of development needs analyses, which of the following statements is true of assessment centers?
The appraisal discussion is an emotional experience for managers because:
In the context of incentives, an example of gainsharing is _____.
Countries with well-established and stable political and legal systems are attractive to firms seeking globalization as they offer continuity and consistency for global firms.
The compa-ratio is calculated by dividing the individual's pay rate by the lowest point in the pay range.
It is best for an organization to limit its intensive talent management efforts to its high-potential employees to avoid resentment among other employees.
The nature of a business and the environment in which it operates have a bearing on the strategies used for talent management.
Paul recently graduated from college and joined an information technology firm. When he starts work, Paul is taken aback by the differences between college life and professional life. He is dissatisfied with his unsupportive supervisor and is concerned about the lack of frequent feedback and the uncertainty of the logistical aspects of solving work problems. This scenario best exemplifies _____.
Two locomotive manufacturing companies have become partners in a special project to build a final assembly plant for their engines in China. The two companies will share ownership and risk in the investment. However, each company will retain its original business identity. Which of the following business forms does this scenario exemplify?
Salties is a packaged food manufacturing company. It enters into a business arrangement with an overseas firm that grants the firm the right to use Salties's business model and brand to generate sales. In return, the overseas firm is required to pay a fee to Salties. This scenario most likely exemplifies _____.
A provision that permits an organization to require an employee to return rewards obtained through unethical or negligent actions is known as a(n) _____.
Which of the following is true of organizations that practice a performance-driven approach?
Which of the following is true of performance appraisal?
In general, women’s career advancement is negatively affected by _____.
The emotional component of intercultural competence training is most likely to include _____.
In the context of the international orientations adopted by multinational enterprises, which of the following statements is true of the polycentric orientation?
A pay adjustment matrix considers two factors—the employee's level of performance as rated in an appraisal and the employee's position in the pay range, which is often related to experience and tenure.
Which of the following is a common problem with management development efforts?
One purpose of employee development is to help employees improve skills that they might not be able to improve through their ordinary life experiences.
The _____ occurs when a rater scores an employee high on all job criteria because of performance in one area of the assigned work responsibilities.
Which of the following is the most accurate metric of organizational performance in variable pay plans?
The most common means of providing individual variable pay are profit sharing plans and employee stock plans.
Which of the following statements is true of a transnational company with a regiocentric approach?
In the context of leadership development, which of the following is true of modeling?
_____ is a series of activities designed to align and improve individual performance to drive organizational results.
A(n) _____ is a series of work-related positions a person occupies throughout life.
The right of employers to terminate employees whose pay is subject to a single garnishment order is restricted by the _____.
According to the Fair Labor Standards Act, if a state's minimum wage is higher than the federal minimum wage, _____.
A free rider is a member of the group who contributes the most in a group venture.
Rotating workers to other departments is a way to deal with career plateaus.
A disadvantage of job rotation is that it can be expensive because a substantial amount of time is required to acquaint trainees with the different people and techniques in each new work assignment.
The last stage in a successful management mentoring relationship is _____.
A stock option plan gives employees the right to purchase an unlimited number of shares of company stock at a specified exercise price for a limited period of time.
In the context of compensation quartile strategies, the match-the-market strategy is also called the third-quartile strategy.
Nations functioning under turbulent and varied legal and political systems are unattractive to global organizations.
In an effort to decrease turnover and increase management development capabilities, organizations are using specialized education for executives.
Which of the following statements is true of integrated talent management (ITM)?
Companies must use multisource feedback only as an administrative tool.
The advantage of a salary-plus-commission system is that it requires the sales representative to sell to receive any form of payment.
In the context of intercultural competence, the emotional component of training includes:
Not having to pay Social Security, unemployment, or workers' compensation costs to independent contractors offers major advantages to the employer.
When creating a behaviorally anchored rating scale (BARS) system, identifying important job dimensions, which are the most important performance factors in a job description, is done first.
A strategic use of performance appraisal looks within the organization to provide consistency between individual and organization performance.
The idea that human capital can be a source of competitive advantage for organizations is gaining ground.
Hikoma LLC, a toy manufacturer, provides employees with incentives depending on their individual performances. This best exemplifies _____.
SoleAce, a luxury shoe-making company, intends to expand its sales in another country. However, it wants to do so with limited investment and risk. To this end, it partners with Comfies, an overseas premium socks manufacturing company. SoleAce and Comfies sign an agreement that allows each firm to sell the products of the other firm. As a result, both generate higher sales by promoting each other's products. Which of the following business forms has SoleAce adopted?
Payments calculated directly on the basis of the time worked by employees are called _____.
Carmelo is currently the Editor in Chief of the Business Department of a national news magazine. He initially joined the company as a staff reporter and then was promoted to technology reporter, to Assistant Editor of the Business Department, and finally to Deputy Managing Editor before achieving his current position. This scenario _____.
Peer and team ratings are especially useful only when supervisors can observe each employee's performance.
_____ recognizes that for many jobs, employee performance is multidimensional and crosses departmental, organizational, and even national boundaries.
Which of the following statements is true of union management relations in the United States?
In the context of international assignments, which of the following actions by a multinational enterprise (MNE) clearly conveys the message that the MNE is making a commitment to its host country?
A certain country in the Mediterranean region is known for its nurturing, cooperative culture. The people of this country prefer cooperation over competition. In the context of the dimensions of country cultures developed by Dutch scholar Geert Hofstede, this country is most likely to have _____.
Succession planning efforts should result in the identification of potential emergency replacements for critical positions and other successors who will be ready with some additional development.
In the context of talent development approaches, which of the following is true of classroom courses?
Which of the The straight commission system combines the stability of a salary with the performance aspect of a commission.
Team Spark LLC, a producer of consumer goods, used to practice gainsharing. After organizational restructuring, the management decides to replace its gainsharing plans with a piece-rate system. Which of the following is true of Team Spark LLC?
Identify a true statement about union management relations in the United States.
following statements is true of organizations that practice the entitlement approach?
The Nine-Box Talent Grid is impractical for jobs that tend to be complex.
Clarity, conflicts, confidence, and conviction are the four elements of feedback that can inspire employees to improve their performance.
Migration of working age individuals from less-developed countries to more-developed countries can bolster economic growth and progress.
Most federal and state entities rely on the criteria for independent contractor status identified by the _____.
The term power distance index refers to the extent to which people in a society prefer to act as individuals or as members of a group.
Tuition reimbursement programs can encourage employees to _____.
A major concern for managers in an appraisal discussion is how to emphasize the positive aspects of an employee's performance while still discussing ways to make needed improvements.
Feedback and recognition are important aspects of a performance-driven culture as they give employees information and encouragement for their accomplishments.
Identify a true statement about a multinational organization that adopts the polycentric orientation.
Foce is a premium jewelry company based in France. It has a gemstone mining and jewelry-making facility in South Africa. The design and execution team in South Africa adopts the best trends in jewelry fashion from all over the world, irrespective of their origin. The facility also utilizes the most effective advertising methods used the world over. Which of the following international orientations does Foce employ?
Which of the following is true of an employer who uses the first-quartile strategy of compensation?
Carla, a 52-year-old software engineer, has been laid off twice in her life, once because of downsizing and once because of the acquisition of her organization by a rival company. She has now hit a career plateau after working with her current employer for five years. Carla is frustrated; each time she has changed jobs, she has adapted and acquired more skills and expanded her knowledge base. Which of the following patterns best describes Carla's career progression?
The first step in the process of succession planning is to _____.
The _____ occurs when a rater gives all employees a score within a narrow range in the middle of the scale.
In the context of economic interdependence, which of the following is a concern of the critics of globalization?
Intrinsic rewards include base pay, monetary incentives, bonuses, and other measurable rewards.
Which of the following is a disadvantage of profit sharing plans?
Josh is an HR Manager at RoxCom LLC. He is responsible for conducting performance appraisals for all entry-level employees in his organization. He implements a guided self-appraisal system using management by objectives (MBO). As part of the process, he reviews the job description and the key activities that constitute each employee's job. Which of the following is most likely to be Josh's next step?
Identify a true statement about succession planning.
A panel of division managers evaluating a supervisor's potential for advancement in the organization is an example of _____.
In the context of the dimensions of country cultures developed by Dutch scholar Geert Hofstede, a hierarchical society is most likely to have high scores on _____.
In the context of worker motivation, which of the following is classified as an input in equity theory?
Which of the following is true of an employer who uses the third-quartile strategy of compensation?
Kelly spent four days at a training program centered on the use of improved hygiene procedures to reduce infections in long-term care facilities. When she returned to work after the training, Kelly wanted to implement the new practices in her work unit. However, she was unable to do so because of resistance from the nursing staff and the lack of interest of the medical director. As a result, Kelly was not able to use her learning on the job. This scenario exemplifies _____.
Compared with the past, today employees are less mobile and organizations are more stable as long-term employers.
In the context of global career concerns, identify a true statement about repatriation.
Which of the following international orientations places a strong emphasis on the home-country practices, policies, and culture?
Quality Cools, an ice cream company, bought Icee, a smaller ice cream company. The smaller company was folded into Quality Cools's business. Which of the following business forms does this scenario exemplify?
The recency effect occurs when a rater gives greater weight to information received first when appraising an individual’s performance.
In the context of performance information, which of the following is an example of trait-based information?
Foreign direct investment occurs when a company partners with another firm that sells complementary products, and both generate higher sales by promoting each other's products.
Grouping jobs into pay grades based on similar market survey amounts is known as _____.
Which of the following is typical of the performance philosophy of compensation?
In the context of organization-centered career planning, an organization's website should:
Which of the following statements is true of career plateaus?
Zibb is a transnational electronics company based in Germany. It has factories in China, Mexico, and India. The company aims to streamline its manufacturing operations for maximum efficiency and profit. To this end, Zibb adopts the best manufacturing and packaging practices from around the world. This also leads to the creation of a global mind-set that adopts ideas without regard to their origin. Which of the following international orientations has Zibb adopted?
Equity theory states that individuals judge fairness in compensation by comparing their inputs and outcomes against the inputs and outcomes of referent others.
Jazz is a high-end handbag manufacturing firm based in Italy. It has achieved peak sales and profits in the home-country market. Jazz now wants to cater to the different fashion sensibilities of women across the world. The firm sets up facilities for production, marketing, and sales in the United States, India, and Japan. Which of the following is most likely the reason for Jazz's global expansion?
Which of the following statements is true of job sequencing?
The _____ occurs when ratings of all employees fall at the high end of the scale.
The act that does not require employers to pay overtime for salaried exempt jobs is the _____.
Medical insurance is
If a state’s minimum wage is higher than the federal minimum wage,
Succession planning primarily aims to
Which of the following is true about hiring individuals who are already developed for a particular job?
essentially treats each paycheck as a new act of discrimination.
According to theory, sales employees compensated based on commissions should be more motivated than if paid a straight hourly wage because the commission emphasizes a clear instrumentality link between the employee’s performance and outcomes.
The main premise of equity theory is that employee motivation is based on
Provisions of the Act demands that boards do CEO succession planning.
Which of the following career views primarily refers to building a career by focusing on important employment factors such as authenticity, work-life balance, and challenge?
A discount chain store that tries to gain competitive advantage in the market by offering customers the absolute lowest prices on merchandise might adopt compensation strategy to help limit payroll costs in order to keep product pricing low.
A high-end luxury store like Louis Vuitton might adopt for sale employees in order to ensure that customers receive outstanding customer service and are impressed by the professionalism of the store and staff.
If an employer uses online salary information such as that provided on salary.com which provides average compensation information for various jobs, it is important for the employer to remember which of the following general "rules of thumb" about these statistics?
Which of the following descriptions best fits the definition of an individual's career?
Some companies maintain libraries of which create a clear path for talent planning and the needed KSA’s for key jobs.
The host-country-based approach to international compensation for expatriates
A is an incumbent who is paid above the range set for a job.
Which of the following is a type of organizational incentive plan?
Individual-centered career planning primarily focuses on
The Holland Interest Inventory test primarily
Incentives like merchandise and gift certificates are most frequently used as
Jeffrey owns a restaurant chain and has decided to start a "pooled" tip system in which all servers put their tips received from customers into a common pool which is then split evenly between all servers, bussers, and kitchen staff. Which of the following outcomes is Jeffrey MOST likely to observe as a result of creating pooled tip system?
Which of the following situational factors is the best indication that group/team incentives may work well in that particular situation?
Although a relatively rare perk, almost 25% of companies on Fortune’s "Best Companies to Work For" list offer employees fully paid to take extended time off work for development-related activities, volunteer work, or simply for rejuvenation.
Which of the following development approaches is most likely to occur within the context of a mentoring relationship?
Tessa is a supervisor at a manufacturing plant. She created incentive system to encourage cooperation and teamwork among employees in reducing the amount of scrap wasted in the manufacturing process. All individuals who meet minimum standard for satisfactory performance are eligible to receive the reward based on the amount of savings the team achieved from scrap reduction.
Evelyn is the compensation manager within the HR department of a Fortune 500 corporation. The company is re-evaluating the incentive plans offered to employees and wants to make sure that individual employees see a clear linkage between how their own performance relates to their own compensation. Which of the following options should Evelyn not recommend to meet her objectives?
Which of the following scenarios is most consistent with an "entitlement approach" to performance management?
Which of the following factors is an example of "trait-based information" of an employee?
Which of the following examples is most consistent with a straight commission system?
The Dodd-Frank Act requires which of the following actions with regard to executive compensation?
Which of the following scenarios would be most likely described as including a "golden parachute?"
Jian Ma would like to evaluate his employees using behavior-based information as opposed to trait-based or results-based information. Which of the following factors should Jian include in his evaluation?
Beatriz is the regional manager of sales for an agricultural supply company. She would like to create a results-based appraisal and rewards system for her employees. Which of the following factors should Beatriz utilize?
Which of the following is a criticism of common executive compensation?
Which of the following terms refers to a citizen of one country who is working in a second country for an organization that is headquartered in a third country?
The people of an Asian country feel threatened by ambiguity and the future. As a result, they try to control behavior as much as possible to reduce ambiguity. In the context of the dimensions of country cultures developed by Dutch scholar Geert Hofstede, this country is most likely to have .
Performance standards that are benefit both the organization and the employees.
Samantha wants to emphasize the developmental-purpose of the performance appraisal process within her team of employees. One of her employees, Jacob, has not been performing well. Which of the following responses would be most appropriate for Samantha in handling the situation with Jacob?
The emotional component of intercultural competence training is most likely to include .
In the context of regional alliances, within the Schengen Area, passport controls have been eliminated, and citizens of the Schengen nations can easily move between the countries.
The Transatlantic Trade and Investment Partnership is the largest economic entity in the world and accounts for nearly one-fourth of the world’s economy.
Managers at a call center practice , which is a performance appraisal method in which the managers and employees jointly set performance goals, action plans for achieving the goals, and then measure and evaluate goal progress.
When grading student papers, Professor Arthur tends to rate male students much more harshly and negatively than he does female students. Which of the following terms best describes this situation?
Identify a true statement about the non-equity approaches of entering the international market.
Onesty Inc. is a manufacturer of handmade paper greetings cards. It has production and sales offices in the United States, the United Kingdom, Japan, and India. Onesty manufactures and sells greeting cards according to the traditions and festivals in each of these countries. Its policies and practices too vary widely in these countries. Which of the following international orientations has Onesty Inc. adopted?
is the tendency to evaluate people relative to other people rather than against a performance standard.
In the _____ method, the manager keeps a written record of both favorable and unfavorable actions performed by an employee during the entire rating period.
An employee stock ownership plan is a plan designed to give employees significant equity ownership in their organizations.
Group Viewer LLC, a software company, used to provide profit sharing plans for its employees. After organizational restructuring, the management decides to replace the profit sharing plans with commissions for each employee. Which of the following is true of Group Viewer LLC?
In the context of the Nine-Box Talent Grid, the term current star refers to a moderate performer with moderate potential.
Individual-centered career planning primarily focuses on _____.
In the context of talent development approaches, which of the following statements is true of a sabbatical offered by an organization?
Rubizon is a sports equipment manufacturing company in France. It specializes in skiing and ice-skating shoes and equipment. Each year, the company suffers a decline in demand during the summer months. As a result, Rubizon has decided to expand in international markets such as Canada, Finland, and Russia to ensure robust sales throughout the year. Which of the following is the most likely reason for Rubizon's decision to expand globally?
In the context of job evaluation, external pay data are used to identify the relative value of jobs based on what other employers pay for similar jobs in the _____.
In the context of international orientations adopted by transnational companies, identify a true statement about the geocentric orientation.
In the context of the common mistakes made during succession planning, the provisions of the _____ require boards to increase the priority of CEO succession.
Which of the following is a common mistake made by organizations during succession planning?
Which of the following is a comparative method of performance appraisals?
In the context of global employees, a third-country national is an employee who is working in his or her home country for a firm that is headquartered in a different country.
Which of the following is true of red-circled employees?
In the context of worker motivation, which of the following is classified as an outcome in equity theory?
The performance management process starts by identifying the strategic goals an organization needs to accomplish to remain competitive and profitable.
Which of the following statements is true of career progression considerations?
Succession planning should be done for all key jobs in an organization.
Which of the following is true of an employer who uses the second-quartile strategy of compensation?
For an expatriate, the ability to communicate in the host-country language, both verbally and in writing, is one of the key competencies for success.
Countries such as Great Britain, Chile, South Korea, Thailand, Brazil, and Canada have universal health care programs.
In the context of performance information, employee attitude is classified as trait-based information.
The use of _____ can cause rater error because it might not accurately reflect the relative importance of certain job characteristics.
Thirty-five-year-old Cho considers upward progression in an organization as a sign of career success. She has been in her current role for the last three years. Her application for a managerial role has been rejected three times, nor has she been offered any new roles. As a result, Cho believes that she has reached a phase of stagnation and is less satisfied with her job. In this scenario, Cho has most likely reached _____.
Recognition awards ensure that the award winners are determined objectively.
In the context of intercultural competence, behavioral training is most likely to include:
The ability of a waiter at a restaurant to persuade his or her customer to order an expensive item from the menu is an example of behavior-based information.
The _____ occurs when a manager uses only the lower end of the scale to rate employees.
Salary inversion occurs when the pay given to new hires is higher than the compensation provided to more senior employees.
An organization that adopts a geocentric orientation places an emphasis on utilizing the best ideas and practices from anywhere in the world.
Which of the following is typically the first stage in implementing a guided self-appraisal system using management by objectives (MBO)?
The halo effect is the tendency to rate people relative to others rather than against performance standards.
Compa-ratio = _____.
Groupings of individual jobs that have approximately the same value to the organization, used when establishing a pay structure, are called _____.
Davidson was recently promoted to the position of Manager of the IT Department of his company. Because of Davidson's lack of prior experience in a management role, the management of the company appointed a consultant to help Davidson improve his interpersonal skills and to provide effective decision-making strategies that Davidson could use to resolve conflicts within his team. In this scenario, Davidson's consultant can be best described as a(n) _____.
Profit sharing distributes some portion of organizational profits to employees.
AirCar LLC, a producer of consumer electronics, used gainsharing to compensate its employees. However, after a change in management, the company decides to replace gainsharing with a stock option plan. Which of the following statements is true of AirCar LLC?
In the context of graphic rating scales, which of the following belongs to the descriptive category?
Which of the following is true of pay compression?
Job sequencing allows women to step off the career track for family considerations without having a negative impact on their careers.
A company that has been providing generous defined benefit pension plans to all its retirees for the past 50 years is now facing bankruptcy and is unable to pay the pension amount. Which of the following statements is true in the given scenario?
Return to work plans significantly increase expenses for companies.
Employers who provide injured employees with restricted duty work:
Jim, a 23-year-old factory worker, was seriously injured when a hammer fell on his head while he was at his workstation. Jim did not have his safety helmet on at the time of the accident even though the factory's safety rules mandate the use of safety helmets at all times. In this scenario, which of the following is most likely to be true of Jim?
How do insurance plans offered by employers benefit employees even when the employers do not pay any of the costs?
Occupational fatalities and hospitalizations of three or more employees must be reported directly to the Occupational Safety and Health Administration (OSHA) within eight hours of learning of any occurrences.
Which of the following is a typical abuse-control measure used by employers to keep employees from taking excessive time off around holidays?
Temporary workers often have a lower risk of occupational injury because they make up a very small part of the workforce.
Individuals who rely solely on Social Security retirement benefits may have difficulty living at the level of comfort they envision as those benefits typically are not adequate.
Which of the following statements is true of the Family and Medical Leave Act?
_____ are muscle and skeletal injuries that occur when workers repetitively use the same muscles when performing tasks.
Family and Medical Leave Act (FMLA) leaves are typically paid.
In the United States, benefit costs have significantly reduced between 2001 and 2015.
Who among the following individuals is not covered under the Occupational Safety and Health Act of 1970?
Meredith, the General Manager at Gladfle Inc., is planning to use certain new strategies to control and reduce the health care benefit costs to her company. Which of the following should she include in her list of strategies?
Thomas, the Department Head of the meat processing unit of a food manufacturing company, refuses to allow an OSHA (Occupational Safety and Health Administration) compliance inspector to carry out the inspection process. In this scenario, what action can the OSHA inspector take?
Which of the following is an immeasurable cost associated with accidents in an organization?
Which of the following is part of the first level of health promotion?
Who among the following individuals is considered disabled under the Americans with Disabilities Act (ADA)?
The "general duty" clause of the Occupational Safety and Health Act requires
If an employee trips over a hose left out in an aisle, this would most likely be categorized as which type of violation or condition?
Which of the following is the most likely consequence if an organization ignores the warnings from previous OSHA violations which ultimately leads to the death of an employee?
Nina works in a large HR Department for a Fortune 500 company. She is in charge of employee safety and wellness programs and compliance. In this role, Nina is likely to be involved in performing all of the following tasks EXCEPT
Lilian is the supervisor of a construction crew. Today, one of her crew members fell from scaffolding on the second-story of a building. What is the first thing Lilian should do according to "best practices" in accident management and investigation?
Johann notices several unusual signs and behaviors from one of his long-time employees; Johann is concerned that this individual might be dealing with a serious issue like depression, substance abuse, or an abusive partner. Which of the following would be the best resource to which Johann might direct his employee?
Anna is a member of her company’s . This group includes security personnel, managers, HR, and employees like Anna who are in charge of conducting analyses and responding to employee threats.
In the context of benefits administration, which of the following statements is true of information technology?
Which of the following statements most accurately reflects employer-required benefits that must be provided under the Family Medical Leave Act (FMLA)?
Which of the following is a strategy used most frequently by employers in controlling health care benefits costs?
Which of the following policies regarding holiday pay is commonly used by employers as an abuse-control measure?
Organizations are increasingly investing in which might include smoking cessation programs, weight-loss incentives, and free preventative flu shots for employees and their families.
Which of the following is not an appropriate tactic for controlling workers' compensation costs?
The Occupational Safety and Health Revision Commission (OSHRC) was established to
Which of the following is a factor driving up the cost of health care in the U.S.?
Which of the following is a disadvantage of the flexible benefit plan?
The increasing use of cost-savings plans for employer-provided health insurance means that the
Which of the following is a difference between social security and Medicare?
Which of the following statements best describes benefits that employers must provide under workers' compensation?
Which of the following statements best describes the term "experience rate" system for determining an employer's unemployment tax rate?
The Health Insurance Portability and Accountability Act (HIPAA) _____.
In the context of security management in organizations, a security audit typically begins with a _____.
A(n) _____ is a program that provides counseling and other help to employees having emotional, physical, or other personal problems.
Some firms use fitness-for-duty tests to detect work performance safety problems before permitting an employee to operate dangerous equipment.
Which of the following statements supports the argument that a dollar spent in employee benefits is worth much more to an employee than a dollar spent in wages?
Which of the following is considered a Level 2 workplace violence warning sign?
Effective safety management requires integrating three approaches: organizational, engineering, and individual.
Denver, a construction worker, was seriously injured when the scaffolding he was standing on broke and fell. The company he works for has violated safety rules several times before. Therefore, the employer can face a large fine for willful and repeated violations.
The last phase of the accident investigation process involves preparing a report on the accident.
Which of the following is true of the Older Workers Benefit Protection Act (OWBPA)?
The purpose of lockout/tagout regulations in process safety management is to:
Which of the following is a strategy that is most frequently used by employers offering health care benefits to control and reduce their costs?
The federal government mandates a minimum of two weeks of severance pay for older employees who are asked to retire early.
Federal child labor laws have set the minimum age as 21 for employment in hazardous occupations.
Firms that do not screen employees adequately may be subject to liability if an employee later commits crimes.
Which of the following is the first step of the accident investigation process?
Direct costs associated with accidents typically constitute almost 95 percent of an organization's total costs.
Which of the following is a voluntary employee benefit that employers may provide in addition to legally required benefits?
Preferred provider organizations (PPOs) and health maintenance organizations (HMOs) _____.
Paid-time-off (PTO) plans combine all sick leave, vacation time, and holidays into a total number of hours or days that employees can take off with pay.
_____ is the study and design of the work environment to address physical demands placed on individuals as they perform their jobs.
A situation in which only higher-risk employees select and use certain benefits under a flexible benefits plan provided by employers is referred to as _____.
The Occupational Safety and Health Administration (OSHA) requires organizations that employ 250 or more workers at a worksite to submit information from OSHA Form 300.
The individual approach to effective safety management is based on the assumption that if work settings and equipment are designed well, the number of workplace accidents can be minimized.
An employee who is out of work and actively looking for employment can receive up to 26 weeks of pay through unemployment compensation.
The _____ to safety management focuses on designing safe jobs, developing and implementing safety policies, and using safety committees.
According to the Civil Rights Act and the Pregnancy Discrimination Act, employers should not prevent people from working in hazardous jobs because of reproductive concerns.
What is the normal retirement age for employees in the United States to receive maximum Social Security benefits?
The Occupational Safety and Health Act provides for on-the-spot inspections by OSHA (Occupational Safety and Health Administration) compliance officers or inspectors.
_____ are programs designed to maintain or improve employee health before problems arise.
Every company is required to pay an unemployment tax that is based on the _____.
Most organizations must complete OSHA (Occupational Safety and Health Administration) Form 300 to report workplace accidents and injuries and retain it for at least 10 years.
Which of the following statements is true of bullying?
Under workers' compensation laws, employers purchase insurance to compensate employees for injuries incurred while on the job.
Copayments are the portion of medical expenses paid by an insured individual for medical treatment.
Spousal exclusion provisions limit access to a company's health plan when an employee's spouse works for another company that offers health insurance.
Workers' compensation programs are typically funded _____.
Every employer that is engaged in commerce and has at least _____ must comply with the Occupational Safety and Health Act of 1970.
Which of the following practices is best suited for utilizing safety committees in organizations?
Which of the following statements is true of the Americans with Disabilities Act?
Medicare is the health insurance program that was implemented by the U.S. government in 1965 to provide medical care primarily for _____.
Kevin, a 15-year-old boy, plans to seek short-term employment when his school is not in session. In the context of child labor law restrictions, which of the following is a permissible work schedule for Kevin?
Only employees who have worked at least 12 months and 1,250 hours in the previous year are eligible for leave under the Family and Medical Leave Act (FMLA).
A security audit is sometimes referred to as a(n) _____.
Cost sharing _____.
Morris, a cashier at Zulu Supermarket, is experiencing pain in his wrist because of repetitively and frequently turning his wrist to scan bar codes on store items. Given this information, it can be said that Morris most likely suffers from _____.
A program that combines sick leave, vacations, and holidays into a total number of hours or days that employees can take off with pay is called a(n) _____ plan.
Indirect costs associated with workplace accidents include _____.
Which of the following best describes workers' compensation?
In the context of disaster planning, organizational assessment includes the:
Recovering substance abusers are not considered disabled under the Americans with Disabilities Act.
Chin, a construction employee, is seriously injured at work when a ladder falls on him. The company's safety committee is assigned to investigate the accident. Which of the following should be the safety committee's first step in the accident investigation process?
Which of the following is a benefit that employers must provide?
The Family and Medical Leave Act of 1993 requires that employers allow eligible employees to take a maximum of _____ during any 12-month period.
According to a 1986 amendment to the Age Discrimination in Employment Act (ADEA), _____.
A flexible benefits plan typically _____.
In the context of health care legislations, which of the following is true of the Health Insurance Portability and Accountability Act (HIPAA)?
As per the provisions of the Affordable Care Act, companies in the United States are prohibited from increasing the fixed copay amount, decreasing the percentage, or decreasing the dollar amount that employees share for costs.
The Patient Protection and Affordable Care Act requires companies with 50 or more employees (who work 30 hours a week or more) to provide health care coverage or pay a penalty.
Employers are mandated to pay time-and-a-half to hourly employees who must work on holidays.
If an organization employs many workers for whom English is not the primary language, then the material safety data sheets (MSDSs) should be available in the necessary languages.
The costs associated with legally required benefits are typically more than half of the total benefit costs.
Claudia, a Legal Assistant, worked with Malag Inc. for 10 years after which she became fully vested. This implies that she _____.
Ergonomics can provide economic value to employers by reducing injuries.
Often, the difference between high-performing firms with good occupational safety records and other firms is that the high-performing ones have effective safety management programs.
When there is reasonable certainty that a workplace condition will cause death or serious physical harm if it is not corrected immediately, a de minimis citation is issued.
Which of the following statements is true in the context of part-time employee benefits and status?
Employers rarely use benefits as tools for attracting and retaining employees because employees generally lack a complete understanding of the benefits provided by their employers.
Most benefits, except for paid time off, are taxed as income to employees.
Which of the following is true of the Patient Protection and Affordable Care Act?
In the context of crisis management in organizations, which of the following is the second step in effectively managing a crisis?
In a _____, an employer makes financial contributions to help employees cover their health-related expenses.
Which of the following initiatives by employers can help reduce burnout in employees?
According to the Consolidated Omnibus Budget Reconciliation Act (COBRA), _____.
The Food and Drug Administration classifies e-cigarettes as a drug.
A de minimis OSHA (Occupational Safety and Health Administration) violation:
In companies that provide defined benefit plans, if the funding is inadequate to pay the benefits promised, the employees must make up the shortfall.
When an OSHA (Occupational Safety and Health Administration) compliance officer arrives, managers should ask to see the inspector's credentials.
Which of the following is a disadvantage of providing flexible benefits plans?
Individuals who work for federal contractors are entitled to 56 hours of paid sick leave per year as a result of Executive Order 13706.
Employees are more likely to stay with employers who provide child-care and elder-care benefits.
Which of the following steps should be taken when dealing with potentially violent employees?
Cumulative trauma disorders are psychological issues that workers face as a result of repetitively performing the same task for years.
Which of the following most frequently renders a person unfit to perform a hazardous job?
Employers have a duty to protect their workers from workplace danger.
Child labor provisions in the Fair Labor Standards Act (FLSA) set the minimum age for most employment at _____.
In defined contribution plans, _____.
The National Institute for Occupational Safety and Health (NIOSH) is responsible for addressing disputes between the Occupational Safety and Health Administration (OSHA) and employers that are cited by OSHA inspectors.
Nancy is responsible for recording workplace injuries in the OSHA (Occupational Safety and Health Administration) 300 log. Which of the following workplace injuries is exempted from being recorded for OSHA?
The Occupational Safety and Health Act of 1970 established three agencies within the Department of Labor to oversee various aspects of workplace safety. The _____ is a supporting body that conducts research and develops safety standards.
No-fault insurance means that an injured worker does not receive benefits if the accident was the employee's fault.
The _____ ensures the privacy of employee medical records.
Employees' satisfaction with benefits is most definitely linked to benefit communications.
Under labor laws, workers may challenge unsafe work assignments, whether or not they are members of a labor union.
Samuel works for a company that provides health care benefits to all its insured employees. However, every time Samuel visits a physician, he is required to pay a fixed amount of $20 from his own pocket, whereas the rest of the amount is covered by the medical insurance. The $20 that Samuel has to pay is an example of a(n) _____.
Both short-term and long-term disability insurance provide continuing income protection for employees who become disabled and are unable to work.
Glen, a line manager, is informed that his company will be introducing a stock purchase plan for employees. This implies that _____.
You are conducting a training session on security management for a group of senior employees. Which of the following suggestions would you give the employees for effectively dealing with potentially violent employees?
401(k) plans are unattractive to employees because these plans require them to pay higher income taxes during working years.
Which of the following is typically part of the organizational approach to safety management?
Workers' compensation coverage in many states includes emotional impairment that may have resulted from physical injury.
Which of the following is an early warning sign of workplace violence?
A _____ is a retirement program in which employees are promised a pension amount based on age and years of service.
Sylvia and Co. provides enrollment and recordkeeping services to Widgeton Inc. In this scenario, Sylvia and Co. is most likely _____.
An individual of any age can work for a farm that is owned and operated by his or her family.
A team of product engineers at YouSecure Inc. are in the process of designing ergonomic workstations to provide employees with a comfortable setting to work effectively. Which of the following approaches to safety management is YouSecure using?
In the United States, part-time employees are most likely to receive health and life insurance benefits and paid time off and least likely to receive retirement benefits.
Workers in the private sector are far more likely to have a defined benefit plan than are workers in the public sector.
Karen, a diabetic, has quit her job as an Internal Auditor with a bank and has joined another company as the Assistant Chief Financial Officer. Which of the following acts will enable Karen to switch her health insurance plan from her former employer to her new employer?
A problem with providing flexibility in benefit choice is that it _____.
Users of illegal drugs are considered disabled under the Americans with Disabilities Act.
_____ typically consists of approaches that monitor and reduce medical costs through restrictions and market system alternatives.
Acts of violence in the workplace can be committed by employees inside the firm as well as those outside the firm.
Which of the following is true of employee benefits?
The purpose of a material safety data sheet (MSDS) is to:
Public-sector workers (police, firefighters, teachers, and other government workers) belong to labor unions at a much higher rate than do nongovernment workers.
Which of the following statements is true of part-time employees?
The Employee Retirement Income Security Act (ERISA) requires pension plans to periodically provide participants with information about plan features (such as vesting), funding, and benefit accrual amounts.
In the context of legally required benefits, which of the following is true of unemployment compensation?
