BUSI 400 Read & Interact Dess, McNamara, Eisner, & Lee Chapter 11 solutions complete answers

BUSI 400 Read & Interact Dess, McNamara, Eisner, & Lee Chapter 11 solutions complete answers 

 

______ is the process of transforming organizations from what they are to what the leader would have them become.

 

Which of the following are parts of the strategy leadership activity of setting a direction? (Check all that apply.)

 

Which of the following are parts of facilitating the implementation of strategies in the designing of an organization? (Check all that apply.)

 

When managers demonstrate the importance of ethical behavior through roles models, corporate credos, codes of conduct, and evaluation systems they are ______.

 

Which of following are the two elements of effective leadership? (Check all that apply.)

 

______ is proactive, goal-oriented, and focused on the creation and implementation of a creative vision.

 

Which of the following are barriers to change within a company? (Check all that apply.)

 

A strategic leadership activity of creating and analyzing a strategy is ______.

 

A leader's ability to influence and persuade people to behave in ways they may not otherwise behave is referred to as ______.

 

When leaders are designing the ______, they are building structures, teams, systems, and organizational processes that assist in the implementation of their strategies and vision.

 

Match the set of leadership capabilities (on the left) with examples (on the right).

 

Which of the following are elements of nurturing an ethical culture? (Check all that apply.)

 

Which of the following are traits that people with strong self-awareness possess? (Check all that apply.)

 

True or false: Effectively using one's power and setting up barriers to change are two critical elements demonstrated by effective leaders.

 

Which of the following statements about self-regulated leaders are true? (Check all that apply.)

 

When a person has a vested interest in the status quo and resists a leader's change initiatives it is an example of ______.

 

Which of the following are common traits of motivated leaders? (Check all that apply.)

 

Which of the following is most important for successful leadership?

 

Empathy is important in today's business environment primarily for which of the following reasons? (Check all that apply.)

 

Which of the following are the three broad sets of successful leadership traits? (Check all that apply.)

 

When a person has a deep understanding of his or her emotions, strengths, weaknesses, and drives, it is referred to as ______.

 

Which of the following is a key to developing social skill?

 

A person who is able to manage and control his or her emotions is considered to be a self-______ person.

 

Which of the following may be potential drawbacks of emotional intelligence? (Check all that apply.)

 

People who have ______ are driven by internal factors such as a desire to achieve for achievement's sake.

 

Organizations that involve a commitment by everyone in the organization to a philosophy of change and creativity are       organizations.

 

A leader's thoughtful consideration of an employee's feelings when making a decision is called ______.

 

A leader who creates an environment for employees that enables them to learn, achieve their potential, and move the organization toward its goals is _____ employees.

 

Organizations must redistribute which of the following to employees to be effective? (Check all that apply.)

 

______ skills involve a person's ability to manage relationships with others and are often considered the culmination of the other dimensions of emotional intelligence.

 

Which of the following are acceptable ways to gather and use external information? (Check all that apply.)

 

Leaders with high levels of emotional intelligence can be very effective but may also be vulnerable to which of the following drawbacks? (Check all that apply.)

 

In order for an organization to become a learning organization and foster creativity it must challenge ______.

 

Organizations that develop a proactive and creative approach to the unknown are called ______ organizations.

 

A system of right and wrong that helps individuals decide when an act is moral or immoral is called      .

 

True or false: Empowerment can't occur in a leadership vacuum.

 

Which of the following statements about the ethical orientation of a firm are true? (Check all that apply.)

 

An effective organization may accumulate and distribute internal information by doing which of the following? (Check all that apply.)

 

Programs for building ethical organizations that have the goal of preventing, detecting, and punishing legal violations are called      -based ethics programs.

 

Using the Internet is one way to gather and integrate ______ information.

 

For good or for bad, leaders are ______ in their organizations.

 

Two ways to challenge the status quo are to create a sense of urgency and ______.

 

Corporate credos and       of conduct lay out norms and beliefs for an organization and serve as guidelines for making decisions. (Enter one word in the blank.)

 

Ethics is defined as a system of ______.

 

Generally speaking, unethical and illegal behavior are more likely to occur when ______.

 

The values, attitudes, and behavioral patterns that define an organization's operating culture are called ______.

 

Policies and procedures are generally created to handle ______.

 

Organizations faced with possible lawsuits often react by implementing _______ ethics.

 

Which of the following traits must effective role models have?

 

Mechanisms that provide statements of norms and beliefs as well as guidelines for decision making are ______.

 

An organization's ethics inadvertently encourage unethical behavior if ______.

 

An organization or leader may establish ______ to uniformly handle routine and identifiable situations.

 

 

Barriers to change associated with the tendency for managers to look at issues from a biased or limited perspective based on their prior experience and education are known as ______ barriers.

 

Barriers to change that stem from an organizational design that impedes the proper flow and evaluation of information are known as ______.

 

A barrier to change that is related to conflicts arising from power relationships is known as a ______ barrier.

 

______ can be a useful way of gathering external information about the best way to improve a particular practice by studying another organization's practices.

 

Emotional intelligence is the capacity to recognize the ______ one's own.

 

Empathy and social skills are components of ______.

 

Ethics-based programs that combine a concern for law with an emphasis on managerial responsibility for ethical behavior are called ______-based ethics.

 

A formal management position that is the basis of a leader's power is known as ______.

 

An individual's capacity for recognizing his or her own emotions and those of others is referred to as ______.

 

Integrity-based ethics place an emphasis on ______.

 

Organizational bases of power include legitimate, reward, coercive, and ______ power.

 

The three interdependent activities that must be reassessed for organizations to succeed are setting a direction, designing the organization, and nurturing a culture of ______.

 

True or false: Family and friends are among the sources for a person's ethics.

 

The two types of personal power are referent and ______.

 

The type of benchmarking that restricts the search for best practices to competitors is known as ______ benchmarking.

 

When a leader's personality characteristics and behavior are the basis of the leader's power, it would be considered a(n) ______ basis of power.

 

When managers seek out the best examples of a particular practice it is called ________________.

 

Which of the following are components of emotional intelligence? (Check all that apply.)

 

Which of the following are elements a firm needs to have to become a highly ethical organization? (Check all that apply.)

 

Which of the following are sources for an individual's ethics? (Check all that apply.)

 

Which of the following are systemic barriers that may impede the proper flow and evaluation of information? (Check all that apply.)

 

Which of the following is the type of benchmarking that endeavors to determine best practices regardless of industry?

 

Which of the following is true about key elements that an organization needs to be highly ethical?

 

Which three of the following are interdependent activities in which successful leaders must be engaged? (Check all that apply.)